3rd of Oct, 2011 by User426759

On July 3, 2011 I ordered products from the website www.saab-decals.com . I paid via PayPal and received an email confirmation of my order that day. It is now October 2011 and I still have not received my order. I have emailed the seller via the 2 supplied email addresses multiple times and have received no response. It seems that this website is simply a fraud - designed to offer products, and to take your money with no intention of shipping the product.

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3140 days ago by Better-Business-Bureau

Complaint: We had services rendered by Susan Henner back in 2013 for filing for my husbands green card. At that time after the case was completed and the same day we had our immigration meeting we inquired of the attorney who came with us about having "our " original documents returned to us that they had needed to photocopy for their records and we were to, d that we would receive them by mail. After a month of not receiving the documents we called and were told they would be sent out, another month passed and after phone calls and emails sent to the office we never received our documents. A few months later we called again and were told someone would get back to us and no response. We are needed our documents returned and this week I once again contacted the office and was told I would receive a phone call, again no phone call after the 2nd call to the office I expressed wanting to speak to the attorney who helped us and we paid and she refused to speak to us. Telling the secretary that if we want our records back we would have to pay once again for our property. Which is ridiculous because we paid for services initially, also paid for the. To photocopy all our documents and now they are unwilling to turn over our papers. Also the attorney refused to speak to us telling the secretary that we are no longer clients and she doesn't have to speak to us. The customer service from the secretary as we, l as the attorney was completely unprofessional. We are entitled to our papers back especially when it was completely laziness from the office staff/attorney that we didn't initially have them returned.