Consumer reviews and reports on scam companies, bad products and services
24 hour wristbands
24 hour wristbands Made Wristbands Wrong And THEY Won't Correct THEIR Mistake Stafford, Texas
20th of Dec, 2010 by User671756
I decided to to honor my daughter's memory who was born 23 weeks premature and died 11 days later. I ordered 30 ,
debossed lettering and purple for the font color. When I received the
order, however, they did not put the lettering in any font color and you
can barely read the message I had put on there because the letters
aren't in any color.


I contacted their customer service which they say
to do via their webiste (kind of like back and forth emailing) and they
said
do not have the option of a font color. I told them that there was
something wrong with their website then to allow me to pick this as an
option. They said and i quote "there is no mistake on your order. You
ordered Debossed and that is what you got. We are offering to remake the
order for you not because we have to, but because we feel bad that you
did not get what you really wanted. So if you would like printed bands
you would need to send back the bands to us."


This is when I decided to
call up their customer service b/c i was getting frustrated with sending
messages back and forth. I called them up and they said they would give
me my money back for the shipping costs associated w/sending the bands
back. I told them to send me an email to confirm this but what i got in
my email was that they would reserve the money for me to use as store
credit. They are crazy to think that i would use their company at all in
the future after the way they treated me. I think that i'll just keep
the bands and look for a better website w/better customer service
skills. Please do not use b/c if there is a slight mistake on your
order, they will make u return the incorrect bands at a cost to you.
they will do whatever it takes to avoid paying for their mistakes.


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