702 TRAFFIC Rude Liars Las Vegas, Nevada

9th of Nov, 2011 by User831354

I was new to Las Vegas and got a ticket for a wrongful turn. I saw the adds for 702 TRAFFIC and took my ticket to them. I was told this was a law office of Adam M Vander Heyden. I was told that if I paid $50 that my ticket would be reduced to illegal parking and the fine would be $125 - $150. Since the original fine was about $300, it sounded like a good deal. I paid my money and was told they would contact me and let me know how much to pay and when and where to pay it. He said it would be late Spring before it would be due ( I remember specifically because I told them I may be out of town for summer work up north). I gave them my number and address and left. In July, I had not heard from them and called the office. They said they had spoke with me in March on the phone (I never received a call from them) and there was now a warrant for my arrest. They said they would get it taken care of and send me the paperwork to pay my fine. I had not heard anything or received anything from them by November. I went in to speak to them and was told I was assessed a $250 fine for failure to pay and I now owe $505. I asked to speak to someone in charge and the receptionist went into an office and returned with an attitude and toldme no one was there to speak to me. I was told there nothing that could be done except pay the new fine ( I was fined initially $255, instead of the $125-$150 I was told). I asked her to check my record and mysteriously the files were
removed at the end of 2010. She said someone would call me at the end of the day, which never happened. I received a phone called from a woman who proceeded to tell me that she was a supervisor and she looked at my file and said they called and left a message for me. This NEVER happened. I was told that my file said do not mail but when I spoke to them in July, they asked for my address to mail me my papers.When The lady said that I was rude and yell at the receptionist in a loud enough voice she could hear me over her music. I was told no one was there to speak to but now there seems to have been a supervisor that WAS there but could not be bothered to come out because she was on lunch break at 4pm. The receptionist told me my files were no longer available but suddenly today the supervisor had them at hand. If I was so out of control and swearing so loudly, why would the supervisor not come out to see what the issues were. These people have all the scripted answers when you call to complain. I will tell anyone who will listen not to use these people.

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