AdVoyant,
with its CEO Darren Rosenlund, outsourced its outbound lead verification needs
to our call center. This partnership started in March 2010 and went on for
several months on good faith that AdVoyant had a stable business. After paying 1 invoice, AdVoyant stopped
paying us for services already rendered. We continued working on their campaign
on good faith, despite the missed payments, only terminating the contract in
July 2010 after four consecutive invoices were unpaid, amounting to more than
$16,000. On the whole, AdVoyant only paid one invoice out of the five invoices
issued to them.
We have
repeatedly tried to reach AdVoyant in hopes that we can settle the problem in a
civil manner. All of these efforts to contact them were ignored. Last
September, we issued Darren Rosenlund with an ultimatum indicating that
AdVoyant will need to settle its bill with us within the week and failure to do
so would force us to escalate the issue to our legal department.
Darren
Rosenlund answered that the email explaining that AdVoyant was in a financial
pinch, but their company has started to make cost cutting measures to be able
to get out of their downward spiral. Mr. Rosenlund offered to make $1,000
payments per month, as a show of good faith, until they can start giving larger
amounts to settle their debt. Our advisory board and legal department countered
with another payment plan that would allow them to settle their bill with us in
four months.
The
suggested payment scheme was rejected and AdVoyant has not made good on any of
their promises to settle their accounts with us. Mr. Rosenlund recently emailed
us indicating that he had sent a check for $2,750 in the mail, despite the
fact that he had all our account information and instructions to wire the money
directly and asked us for a confirmation if we had received it. Did we
receive a check for the said amount? The answer is no, and at the time of this
writing, Darren Rosenlund continues to make promises despite the fact that he hasn't
made good on any of his promises to settle the debt. This has made us seriously
doubt his integrity even more.
In one
interview with Utah Valley Magazine, Mr. Rosenlund was proclaimed the Most
Likely to Swing for the Fence. Ironically, Darren Rosenlund, a graduate of Olathe
East High School, Ricks College, BYU (Brigham Young University), and UVU (Utah
Valley University), indicated that his Life Lesson Learned was Don't spend
money you don't have on crap you don't need!
At any rate,
they have shown bad faith during their contract with us and after we terminated
the said contract, and needless to say, we strongly advise anyone or any
company against doing any business with AdVoyant and Darren Rosenlund.
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