All Coast auto

All Coast auto transport Not sure they ever showed up, never contacted me, kept my deposit, lied Internet, Internet

11th of Sep, 2011 by User292853

This company lied and took my money. I had never shipped a vehicle before. I gave All Coast 200 dollars with the understanding that they would contact a driver in order to show up on a certain date, plus or minus one day. They never showed up, and my POC who was holding my car had to leave the state for a couple days. (My friend left the state the evening of the 3rd, after waiting on the 31st through the time she left state)
My friend never received a call. All Coast claimed that their driver showed up and couldn't contact anyone and left, 2 days before my friend left town!! There have never been issues contacting my friend, and the company I ended up using had no problem contacting her. This is my first vehicle shipment, they do this for a living. They know the legalities, I do not. What I do know is that they will claimed they tried calling, they didn't. (Why didn't they call me if she wasn't available? Why didn't the other company have a problem contacting her?) They have claimed that I only gave them 1 day to arrive, I gave them 3 and my friend actually left town on the 4th. I have reported them to BBB and tried to get my deposit back, to no avail. They know the legal issues and will probably keep my deposit. This company took advantage of my trust, they seemed nice and eventually lied, and they covered their bases so that I can't get my money back. I am in the military and I was moving to ship my vehicle to my new duty station. This company kept my money with no services rendered and then lied about it. Do not believe their website or their very friendly phone conversations, they are liars and will focus only on your money, not on you.

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