| Ally Financial |
| Ally Financial Formerly GMAC Financial Vanishing Auto Payments Not Applied Nearing the End of Loan Ally Automotive Financing, Minnesota |
| 14th of Mar, 2011 by User354553 |
| Ally Financial (FKA GMAC Financial) has repeatedly violated my rights as a consumer. As I am now nearing the end of a horrible six-year loan agreement with them for the purchase of a new car back in 2005, in an attempt to extort more money from me, Ally Financial is now refusing to apply my car payments properly to the current balance. My payment history reflects that I have made every required payment, yet every month Ally calls me claiming that I owe them money for the previous month after the payment has already been made. My account information shows the due dates and payment dates for each cycle and even though the payment history proves that I am current, Ally insists on coding my account as past due. This began in earnest after I paid my balance down to around $3000.00. (Maybe they are experiencing separation anxiety, or worse for them, losing a cash cow). I now owe Ally Financial less than $1600.00 and fully expect that even after I pay off the loan amount legally and successfully, Ally is going to "manufacture" a reason to require just a little bit more money before they are willing to release my title to me and note the account as being "Paid in Full!" In addition to harassing me by phone, I recently received a nasty letter from Ally, demanding that I send them an unjustifiable payment within 4 days, or else they were going to right-off the entire balance of the loan and report it to the credit bureaus as a charge-off. This, after my making six years worth of payments to them. It is not my fault that they will not have access to my hard-earned money for much longer. Meanwhile, I have fought back. I have filed a complaint with our State Attorney General's Office, our Banking Commissioner's Office and now calling them out here. Neither of those channels provided any assistance, but it was worth a try. Ally Financial is not a consumer-friendly organization and does not respect Fair Debt Collection rules. I don't care how cute they try to make their commercials appear. I believe Ally Financial (FKA GMAC Financial) is greedy, predatory and dishonest. I am determined to avoid their ilk going forward. |
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| General Motors should be ashamed for using such a fraudulent company. How is it we bailed them out and now and they end up using Ally financial which is being investigated for fraud and corruption in the mortgage industry. They are doing the same to us Americans who bailed out GMAC. To make matters worse, when you call about your car loan, you are speaking to someone in the Philippines who has a fake name and is clueless. I owe $1, 298 on my car for late payments. I called them 3 times and each time its a different story. I am trying to pay off the amount I owe but want a letter of Guarantee to make sure they will release the lien. I refuse to pay it off unless I get this letter. They are fraudsters and I am advising anyone who has to deal with them to ask for the same thing. So as it stands they refuse to give me the letter, have no recollection of ever talking to me before and had to give them my correct address 3 times because they never changed my address. How is it this Government deals with companies like this? For Christ sakes I just want to pay it off!! They are holding me hostage...Do not buy any car that deals with this company for a loan!! |
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Aha. Another one Screwed by Ally. I paid all of my payments for 5 yrs..one of the mail openers sliced my $ order in half, so they reported the payment as late...I had to wait the 6o days to have the $ order re-issued...(they mailed ME the two pieces) I didn't have the additional $365 to send them another payment.
Sooooo, I had a late charge...I disputed. that because the freaking OPENER destroyed my payment I should NOT have to pay it. It was THEIR error. My payment arrived ON TIME...assumed it was taken care of (ass U Me'd) So...the late charge ended up being charged off. ALLY reported the FULL $24, 800 as being charged off!!! They reported the correct amt of charge off to ONE CRA.
Then! they had the gaul to report the charge off once in march of 2009 and AGAIN in August of 2010.
I paid them the what I owed them, GOT my lein release...but they're still reporting the CO twice!!
Would they NOT try to collect on what I owed them...Never got a bill from them for any amount after all of the other payments were made. |
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May 2003 I took out a 4 year lease for a Chevy Venture.
On April 2007 the car was returned to the dealer with no damages.
January 30 2008, 9 months later I received a letter in the mail from GMAC, stating that I have a balance of $7, 494 for missing seats and damages.
The list was 100% fabricated the claims of damage to the car are false.
I called GMAC and told them that if the claim is true why wasn’t I notified when returning the car, why wait 9 months to give me this big false bill? and i asked for documentation when I gave back the car to see if there is any note about the damage, but they never gave me any such documents, since they do not exist.
Month after month they reported me negatively to the credit bureaus.
July 8 2011, I got a letter from GMAC that they are ready to settle for $1, 124, in the letter they wrote “upon our receipt of the settlement amount in good funds you will have no further obligations on the referenced account”.
I called and spoke to the representative, I explained that I don’t owe anything but since it is on my credit report I get denied credit, so we agreed that I will send them the “extorted” settlement payment and they will remove the negative marks from my credit file.
I mailed out a check on Tuesday 7/26/2011 in the amount of $1, 124 as stated in the settlement offer, I also wrote into the memo of the check “By depositing this check you agree to remove all derogatory items from my account”.
On Thursday 7/29/2011 they received the check in the mail.
On Friday 7/30/2011 the check was deposited to their Chase account and the payment cleared on Monday 8/1/2011.
On Friday 8/12/2011 I received a letter from GMAC, quote “This is to acknowledge that the above referenced account with GMAC has been settled and you are released from all and any obligations”.
On Wednesday 8/17/2011 I was shocked to discover that they once again wrote a KD (Key Derogatory) on my account for the month of April.
10 months has passed and the negative mark is still on my Report. |
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