| Andreas Cahling Enterprises |
| Andreas Cahling Enterprises RIPOFF EXCHANGE/RETURN POLICY BASED ON MISLABLED, MISLEADING, FALSELY ADVERTISED PRODUCT ITEMS! Oceanside, California |
| 12th of May, 2011 by User621542 |
| Regarding this shyster company's bodybuilding posing suits, it advertises them ALL to double as "finest quality beach and swimwear" as well, randomly labeling some of their men's posing suits as either just posing suits or others as posing "swim suits." Conveniently it doesn't CLEARLY LABEL ON ITS ONLINE WEBSITE ORDERING PAGE that their so-called posing "swim suits" are unethically NON-returnable, with all swim suit sales "final," supposedly according to state "health laws." Yet its contradictory "return policy"--in which this arbitrary and misleading tidbit is hidden instead of being PROMINENTLY DISPLAYED--reads like this: "If you are dissatisfied with your order for any reason, you can return your items within thirty days for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. In accordance with California health laws -All swimsuit sales are final-" I ordered one only pair of "Classic Posing Swim Suit," and promptly returned the item as it was woefully INADEQUATE and not at all even remotely "classic" as FALSELY LABELED. The suit was UNWORN and returned via First-Class Mail parcel, delivery confirmation number: 0310 3490 0000 6221 9727. The item was received by the shyster company on 25 April 2011--just 15 days after its order date of 10 April 2011. This shyster company has outright IGNORED all MULTIPLE attempts of email contact via its own website to address and resolve this complaint--no doubt expecting to retain both this item's $46.90 payment as well as the posing "swim suit" for re-sale to their next unsuspecting customer. |
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From: Andreas Cahling Enterprises
This is a totally unjustified complaint.
We clearly informed Mr. Joseph Covino Jr we do not accept tried on posing suits for exchanges or refunds. This is clearly stated multiple times on posing suit pages on our web site:
in accordance with California health laws
-All swimsuit sales are final-
We received below letter from Mr. Joseph Covino Jr where he says: "It's supposed to be a "Classic" suit but looks and wears to me more like a "European" suit"
[email protected] to andreas
show details Apr 19
Contact Name: Joseph Covino Jr
Phone: 4154250591
Email Address: [email protected]
Comments or Questions: Re: Order 2268
Just a heads up letting you that I'm posting to as a return this posing suit I just received for a refund; kindly promptly credit my card once you receive it; it's just not right for my body type. It's supposed to be a "Classic" suit but looks and wears to me more like a "European" suit; I could be mistaken, but whichever style it is, it doesn't suit me at all. Thanks! Joseph
Also on our web site:
The posing suits are also designed to be the finest quality swimwear, both durable and attractive. All posing suits are crafted in the United States using the finest fabric and saltwater-treated elastic.
The Andreas Cahling Collection. The finest posing suits available anywhere - designed by a professional bodybuilder for bodybuilders.
In accordance with California health laws
-All swimsuit sales are final- |
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