Aris Mosquito Control

ARIS Mosquito Control Bait and switch, tried to wait out 45 day PayPal complaint period Mississauga, Ontario

22nd of Jun, 2011 by User616972

May 2, 2011 placed an order for a 10'x10' gazebo canopy and netting combo. The website described it as beige, 1 tier and much thicker material than what originally comes from the department store.
Was promised delivery in 12 to 14 business days. Three weeks later I began calling and e-mailing them asking for an answer. Was told there was delays, supply issues, etc. A week and a half later (before the 45 day max. PayPal allows to file a grevience) I contacted PayPal about not receiving my item. Two days later it arrived but it was a totally different 2 tier design, grey in colour and was thinner than a 1980's windbreaker.
Contacted PayPal again and was told to return the product at my cost for a refund. What a ripoff.
It is now June 23, 2011 and I don't have a gazebo canopy on my frame to sit under. Will be going to the store to buy an entirely new one because I am not going through this again.

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Comments

4677 days ago by DeeJ

I have been through the same ordeal, however, mine started last October. My parents bought my wife and I a gazebo for my birthday, and I was quick to search out a supplier for a 4 wall, 4 zipper mosquito netting, as well as a single privacy panel. The company was quick to oblige my order, and even faster to charge against my credit card, but, to this day I have not received my item. Went through the BBB, as well as my own Card company, and as yet, have not been refunded. On Aris's part, they are quick to change the dates on their voice mail message, and even used the postal strike as an excuse for their current plight. Now that the strike is over, they have assured everyone that the orders are now being filled. Any info pulled from the net regarding Aris, refers to them as scam and rip-off artists.
Looks like I got caught in their web of B.S.
Never again.

4673 days ago by Murlev

If anyone paid for an item and it was not delivered see http://arismosquitocontrol.wordpress.com/2011/06/14/do-not-deal-with-aris-mosquito-control-in-mississauga-ontario-canada/