Arizona Auto's Direct

Arizona Auto's Direct Sold a vehicle witha leaking fuel tank and failed to perform any pre-sale maintenance prior to delivery Phoenix, Arizona

10th of Nov, 2010 by User249606

On 10/6/10 I purchased an 08 Infiniti G35 from Brian Pashia with Arizona Auto's Direct. Upon delivery, the vehicle appeared fine. After inspecting under the hood I found it odd the battery cover was laying carelessly on top of the motor instead of being secured on top of the battery; this caused concern. I took the vehicle to a certified Infiniti mechanic. Upon closer inspection it was discovered that the fuel tank had been punctured causing a fuel leak. The damage totaled $1,250.In addition to this major safety hazard, there was no coolant in the reservoir; a nearly dead battery (reading said FAILS TO MEET INDUSTRY STANDARDS); filthy air filters; a loose e-brake cable; wiper inserts needing replacement. The most urgent repair was the fuel tank. All of these things are usually discovered during pre-sale inspection. The mechanic stated the damage most likely came from an improper lift of the vehicle. Whomever lifted the vehicle failed to place the jacks in the right area resulting in a punctured fuel tank. There were also 3 other marks under the vehicle that did not penetrate. After contacting the sales rep (Brian Pashia) all blame was placed upon the trucking company and I was told the dealership would not accept responsibility for the damage.I was also told that the dealership performs a rigorous pre-sale inspection and that it was damaged in transit.I was given the same explanation from the sales manager Ken Dryden.I told Ken that it appeared no pre-sale inspection was performed. I also asked how he could he be so certain the punctured fuel tank wasn't overlooked by the dealership before delivery since so many other parts were overlooked? He quickly dismissed my implication and re-directed blame to the trucking company. He did however offer to send me a new battery along with $5 for coolant. The trucking company claimed that in all their years of business, not once has a fuel tank EVER been punctured during transit. With so many used car dealerships nationwide why do business with one who operates in this fashion and has little to no regard for the safety of their customers? I personally would strongly advise against doing ANY business with Arizona Auto's Direct.

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