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Ashley Furniture Home Store Inferior Products, Unreliable Scottsdale, Arizona
10th of Sep, 2011 by User351546
In December 2008, I purchased a leather sofa and reclining sofa from Ashley Furniture Store in Scottsdale, Arizona. It's not even 3 years, and the leather covering on the sofa is peeling off. When I called the store this morning to see if they would repair the sofa they told me it was out of warranty and there was nothing they could do. This is bull, Ashley claims that they manufacture quality furniture with attention to detail and they stand by their products. This sofa is far from quality craftsmanship. If you claim you manufacture quality furniture then you should stand by your products if something goes wrong. I told them I would be willing to pay to have the sofa repaired and they told me they only do warranty work. I am so angry with the inferior product Ashley sold me and now they refuse to fix it. My recommendation to NEVER purchase anything from Ashley Furniture. They do not stand by their products. They are a scam.
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