Auto Parts Warehouse

auto parts warehouse smells like a cont, Internet

10th of May, 2011 by User915438

I called to cancel an order 5 minutes after placing it over the computer. I was transferred to customer service and put on hold for over 10 minutes. When I got them I was told that too much time had passed and that my payment had been accepted. It was 9 minutes from the placing of my order. I was told that it was against company policy to cancel after payment had been received. Come on now, 9 minutes!!!!! I will have to pay for the part, pay a 20% restocking fee and pay to mail it back. What a scam. Stay clear of the company. I only wish I had read their reports BEFORE placing my order.

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