Autolumination Superlumination Company does not stand by product. Higley, Arizona

24th of Sep, 2011 by User522645

I purchased six LED replacement bulbs for my car. Five out of the six bulbs worked fine but the sixth failed out of the box. I asked for and received an RMA to return the one defective bulb, but the return policy is that the customer must pay the return postage. In short order I received the replacement bulb and installed it that day. Everything appeared to work correctly; however, I noticed the next day that every time the turn signal activated on the side where the new replacement bulb was located, that all the park lights would activate as well. I isolated the problem to the new bulb and tried reversing it in the socket whereupon it quickly popped and began to burn inside the base of the bulb. After contacting www.autolumination.com, I was told that my vehicle must be the cause of the problem. I explained that I could put any one of the other bulbs I had in that same socket and it would function correctly. Since that time, they have not responded to my emails, and they have not sent me an RMA to return the defective bulb. This company does not stand by their products and I cannot recommend them to anyone.

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