AVANGATE BV AMSTELVEEN Charging for Services not contracted for using Credit Card information never provided to them. Amsterdam, Internet

16th of Nov, 2011 by User952490

I received an alert message from my credit card company that turned out not to involve this company. However, in reviewing my statements I discovered I was being charged for updates for a software package that I never heard of. I called Avangate to discuss the matter and basically was told they are a third party providing the update service. The program supposedly provides driver updates and they charge $9.95 per month and also I have being charged since last December(Shame on Me). I have never heard of the software program nor would I, as an individual user ever pay a monthly fee for driver updates. In my discussion with Avangate, I told them I have every email I received since )1/01/2011. The person I spoke with told me that they have proof that they sent me emails but did not offer to provide me with this information. I believe this is fraud and am also going to report this company to my states Attorney General. They would not refund the fraudulent fees that I paid.

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Comments

4327 days ago by Jencha1234

In answer to the above complaint the company, Avangate solved my problem because they were able to tell me what the charge was fo - RSJoomla, a form I use for Joomla! I'm sorry to hear how you were treated. The customer rep I talked to looked up my account with my name and amount debited and she told me what it is for. This was the number I called - 6502495280. Hope you get a better answer as to what this was for that driver updates. Hope this helps.