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Banana Republic Credit
Banana Republic Credit Card Services GEMB False Charges on Credit Card Orlando, Florida
15th of Jun, 2011 by User540962
I can't even begin to express my frustration. My then 18 year daughter opened a Banana Republic Credit Card in late 2010. She made a few purchases and then we paid off her card. Four months later we received a bill saying we owed $118 for a $19.00 charge made at Old Navy. The $118 included late charges. We tried to dispute to no avail. Finally, in May of this year, my daughter and I paid off the bill of $188.00 (we overpaid just to make sure no hidden charges). Well today we received a bill from Banana Republic and the statement reflected that they credited the $188 dollars and then turned around and charged it as purchases so in essence reversed the payment into purchases and added late fees and are now saying we owe $227.00. This is making me really upset to the point of crying because (1) we don't owe them the money and (2) they are continuing to ruin my daughter's credit report with these charges. We can't talk to no one because they are unhelpful. I have all the documentation that we paid them. Please from our opinion and belief, this company is so wrong and needs to correct this situation immediately as my daughter is only 18 and I have taught her to make sure her credit is always stellar.
Comments
4265 days ago by Jctsytf
I came across your posting after googling Banana Republic Fee Scams because of my experience with them. Maybe there needs to be a class action suite against them. You might want to contact an attorney and get one going. They would get a percentage whatever Banana Republic has to pay so it would not cost you up front. When you call Banana Republic, ask to speak to a supervisor in the USA.
I waited and waited for a statement. They had a $30 credit if you used their card before a certain date and I had charged less than two dollars. When no statement came I thought they deducted the charge from the $30 credit. A statement finally came the next month with a $25 fee plus interest. When I called and wasted twenty minutes on the phone, they removed it. It seems like a scam to me. A lot of people would not bother or will give up having to wait for the computer to put you through 200 options until you can speak to a person in...El Salvador.
4265 days ago by Jctsytf
I came across your posting after googling Banana Republic Fee Scams because of my experience with them. Maybe there needs to be a class action suite against them. You might want to contact an attorney and get one going. They would get a percentage whatever Banana Republic has to pay so it would not cost you up front. When you call Banana Republic, ask to speak to a supervisor in the USA.
I waited and waited for a statement. They had a $30 credit if you used their card before a certain date and I had charged less than two dollars. When no statement came I thought they deducted the charge from the $30 credit. A statement finally came the next month with a $25 fee plus interest. When I called and wasted twenty minutes on the phone, they removed it. It seems like a scam to me. A lot of people would not bother or will give up having to wait for the computer to put you through 200 options until you can speak to a person in...El Salvador.

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