Consumer reviews and reports on scam companies, bad products and services
Bankers Warranty Group BWG I bought a Escort radar paying almost $2000 with BWG 4 year warranty and custom installation with CarToys, Houston, Texas.
21st of Nov, 2011 by User186407
I bought a Escort radar paying almost $2000 with BWG 4 year warranty and custom installation with CarToys, Houston, TX. During the time of purchasing no one told me about anything on restrictions of coverage until finally, I have to experience a Horrowing experience myself. This item got installed and the receiver is placed under the hood of the car. It started giving error messages and thats when I contacted BWG. Here is what I went through during the course of the month. Around last week of October, I called BWG and a guy by name Tim answered and said they will process this claim. After waiting for 1 day, I called again and this time a Carol picked up saying they are working on it. So on a daily / every 2 days, I contacted several of them called Tim (again), Audrey (escalated to Supervisor Ron), then again Jenny (esc to supervisor Juan) and then Audrey. All this for them to say as to where I can go to have the Radar unit uninstalled and shipped to Escort. Then someone by name Wendy called by answering system and told me to go ahead and get the unit uninstalled and sent to Escort. In confirmation to that, I spoke to Natalie and told her that to uninstall / reinstall the unit, it would cost me $300 + repairs paid to Escort. She said go ahead. So finally, I paid $375 to get this unit installed back in my car. I faxed all the receipts / repair / postal charges to BWG on Friday 11/18/2011. On Monday, I got a call saying they are denying the repairs as the receiver as per escort says "removed water". These people are all well trained and wont let the customer speak at all. They keep talking continously none of which makes any sense. While selling the BWG warranty the product installer / seller never told me that it doesn't cover this or that. Obviously, this unit sits under the hood and no one can reach it easily. A professional installer takes about 3 hours to get to it and remove or put it back. So as per BWG, I drove this car in a pool of water or River and damaged the unit myself. I have read a lot of ugly reviews on them and all of them say only one thing. Claim denied conveniently. As one can see, I had to speak to 8 or 9 people to get to Claims and it takes 10 minutes for them to say universally understandable BWG standard words "Denied" stamp in Red. These people are all Con Artists and making some quick bugs. I am going to report to Insurance commissioners as well as done by some of the guys did whose claims were denied by BWG. They are a shame on the planet. Ripping off people in the name of Warranty coverage. Basically, they have a clear strategy in delaying upto the point of Claims and then declaring suddenly that the claim is denied. These people are professional Con Artists.
2785 days ago by Dmorris
Hello -

I would like an opportunity to speak with you regarding your recent service experience and clear up any misunderstandings. Please contact me at your earliest convenience - I can be reached at 800-431-5843 ext. 6219 or [email protected]

Dawn Morris
Operations Manager
Bankers Warranty Group
2768 days ago by Nararay
Dawn Morris from BWG has spoken to me and she offered a reasonable settlement and I have accepted it. She thoroughly went over the case file and within 1 hour, approved my claim. I would highly recommend anyone with issues to talk to Dawn of BWG. She is a Professional and will take care if there is scope. :grin :)

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

191 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
245 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
264 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
286 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
331 days ago by User445499
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
347 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
350 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
352 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
354 days ago by CrookedlyBouquet
Stefan Snyders consultant at bitmex - this man is a fraud! he will rip you off!
NOT false information. You (Stefan Snyders) try and scam people out of Bitcoin on

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in