Consumer reviews and reports on scam companies, bad products and services
Barclays Card
Barclays Card US Frontier Airlines Master Card Frontier Airlines World Card Early Rewards Card Scam Internet
29th of Jan, 2011 by
While traveling last October through Denver, CO, my wife and I were approached by a gentleman working a kiosk, asking us if we would enjoy a free flight. We had a few minutes, and decided to give him some our ear. He told us about a WorldCard that Frontier Airlines has, and that if we spent $500 in the first 90 days, that we would qualify for a free round-trip ticket. There is a $59 annual fee for this card. My wife and I looked at each other and decided it was worth a few minutes and $59 for a round-trip ticket anywhere Frontier Airline flies, so we each filled out an application.


We were both told within just a few minutes that we "qualified" and that our cards should be in the mail in 10 to 14 days. Great, we thought. After arriving at home and getting our cards in the next few weeks, we proceeded to use these cards for some purchases, foregoing use of other cards and/or cash, because we wanted to insure we spent the $500 per card, to qualify for the airline tickets.


We waited patiently a few months, knowing it might take awhile for the miles to show up on our Early Returns mileage summaries. But last week, I thought 3 months was plenty of time, so I called Frontier Airlines. They seemed to not understand the program that was offered through Barclays; this was the issuing bank's program. They saw mileage in our accounts, but not enough for a trip.


I called Barclays ... they first told me I should be talking to Frontier Airlines. I was bounced back and forth between the two companies, before someone finally told me that the type of card I had did not come with a free ticket, but just 5000 miles, only 25% of what I needed for a flight. I continued to get the runaround and finally an explanation that we weren'tissued World Cards, butPlatinum cards ... neither of us qualified for the trip on the Platinum Card. ( We applied for World Cards ... not Platinum Cards.)


I explained that we applied forWorld Cards ... we were told before leavingthe Kiosk that we had been approved, we were bothwilling to pay the $59 annual fee, and we bothspent $500 in the first 90 days... that we upheld our end of the agreements, nowwe expect Barclays/Frontier to uphold their promise and sent the miles for the tickets. They offered to cancel / close my account but I said that I wanted what I was promised. I was told the case would be escalated, but that was four days ago. It only took them about 2 minutes to approve the platinum card, but it's been daysgoing back and forth about theirlack of fulfilling their commitment.


I guess we should have remembered the adage, "If it sounds too good to be true, it probably is."


We'll keep you posted, but we aren't holding our breath.


Comments
4672 days ago by Sandestin
I found out the hard way that Barclays uses ONLY the philipines to resolve any issues...so thats just another problem on top of the problem that you have ..i have no problem with the philipines, its just the workers that Barclays gets..they read a script and it took 20 mins for a philpine rep to understand what i was trying to get across when the US rep knew right away...actually the US rep. told me GOOD LUCK when dealing with the philipines..
after complaining, the rep in the philipines says hes the top dog and everything is up too him, kinda like a GOD complex! good luck jason, as everyone that day was called in the philipine Barclays center..plus a high rate doesnt equal what the reputation of Barclays is..
4665 days ago by Smart123
Hmm this sounds like what happened to me. DO NOT get this card. They will raise your rate and then when you go to pay on your account their website disappears and you call and get a 20 minutes of run around. Not
one employee can answer a direct question that you ask them. Also they have no FED EX address only PO Boxes and you cannot fed-ex a payment to them. I am trying to pay my account off in full and there is no where to send the payment.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in