Consumer reviews and reports on scam companies, bad products and services
BB&T Bank
BB&T bANK UNFAIR SERVICE CHARGE SARASOTA, Florida
6th of Aug, 2011 by User557036
I was on an extended trip and did not get to my mail for a few months, in the meantime, BB&T Bank changed their policy for checking/saving accounts---a minium ballace of $1500 was needed to avoid a service charge of $10/mo-which they charged me. They said that this policy was in a previous monthly statement----I never saw it--even if it was there, it was not obvious--eg. like on a separate sheet of colored paper. I was charged for two months--after complaining, one month's penalty was removed. I told the bank that I am closing the account and am in the process of doing so. They did not seemed concerned about their loss of business by keeping a long term customer satisfied.

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