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Becky Stephens of ClaBec maltese sold me TWICE a SHOW maltese dog and TWICE I got a PET quality maltese dog instead!!! NO REFUND! Pensacola, Florida
12th of Nov, 2011 by User140912
Last year (2010) in September I was offered a show maltese bitch from Becky. She offered me that, if she had a pretty bitch of FCI standard in three litters she was expecting from September to October, she would sell her to me for 2000 USD plus shipping cost, paperworks and plus a puppy back. I agreed. I was waiting for my bitch to grow, she looked very pretty in photos and video I got. Everything seemed perfect and it was planned that at the end of April, my girl would come to me. I paid fees for her vaccination, paperworks, micro chip and flight ticket (only the fligh ticket was 1000 USD) and waited. My bitch was looking very nice, BUT I soon realised she was roached, has absolutely no personality for shows (hates new people) plus the biggest problem - she misses teeth! You can sure imagine this is a huge problem, as I was expecting a show bitch according to the FCI standard, as I have agreed with the breeder several times before sending the bitch to me. Although I sent Becky our standard before sending the dog to me, she told me she didn´t know we needed complete dentition and that it was not her fault. She proposed that if I want to send her back, I should pay another 1000 USD for her flight back and she would refund me 2000 USD when she has them. So I would spend 2000 USD in flight tickets plus 2000 USD the price of the bitch and then I would get 2000 USD back. Also I was said Honey is not a show dog in the USA either, she doesn´t fit AKC standard, but she also doesn´t fit FCI standard. Because me and my family fell in love with our Honey, we decided to keep her as our new expensive pet. Becky told me she would charge me 1000USD for her. So I have a Clabec pet female that costed me over 2000USD (which you all know it is a price of a show prospect maltese puppy in Europe). As we had to find a solution, Becky offered me another show bitch. I realised from the pictures that the bitch was roached too, bigger than needed and too long backed. Also Becky told me that this bitch doesn’t have straight teeth and has a hernia. I refused that bitch. Instead of that, I fell in love with a little boy of show quality she promoted. Becky guaranteed that he had a full dentition (all his 42 adult teeth). She claimed for him a higher price - 4000USD for him. That meant I should pay another 2000USD for him plus 1000USD for Honey to stay here. I was also asked to pay his vaccination, paperworks and micro chip for 180 USD plus shipping cost that was 1250USD! Which I agreed. We both also agreed I would pay 1000 USD for Honey in September 2011. I sent her a dental schema and she counted all the teeth one by one and told me he had all 42 ADULT teeth. Because he had all his teeth, I decided to take him. I paid another money for him, made a loan in a bank and waited for him. He came to me in the beginning of July 2011, his coat was a bit damaged, had tear stains on his face. But I said this can be improved in my care, no problem! He was over 8 months old. You can’t even imagine what a terrible nightmare occured!!! This lovely beautiful expensive dog hasn´t got a complete adult dentition!!!! He actually missed two adult teeth at the moment I got him, one juvenile tooth was loosing, one tooth was weird and two adult teeth weren´t cut. All missing teeth were premolars. So I paid 5430 USD (4000 USD for a dog + 180 USD for paperworks and vet + 1250 USD for a flight ticket) for a dog with missing teeth from Becky AGAIN although I was sworen he had a complete adult dentition! I was told several time he had all 42 teeth and I got even a schema of the teeth that she counted them all and they are in! She was also at the vet to count the teeth, on the 1st of November (the dog was over 8 months old)! I very doubt this, because every single vet should be able to count the teeth and recognize the difference between juvenile and adult teeth. I also got a vet´s email forwarded by Becky where he apologized for his fault. But I went here to a vet only 6 days later (November 7) for an x-ray. Is it possible for teeth to come off during only 6 days and the vet didn´t recognize they were coming off and juvenile? As I said I went to a Czech vet on the 7th of November (only 6 days later) and he told me there are two premolars missing and other two seems to be juvenile and he doubts there are adults under them, also two premolars were cutting but he thought they wouldn´t cut enough. So I went to a vet clinic to have an x-ray. The result was there weren´t two premolars, one premolar was juvenile and no adult tooth was under it and one premolar was very weird… either juvenile or a very poor adult tooth and it could come off too, also other two premolar teeth are not cut yet but they are in. So now here I am, after waiting for almost a year and spending thousands of Dollars for 2 pet Malteses. I have no dog for showing, no female for breeding and I have spent an enourmous ammount of money for this! At first, Becky seemed to understand the situation she put me into and she accepted to get the male back BUT she told me she had no money to refund me. Later on, she changed her mind and words and she told me I should pay his flight back and she would refund me only those 3000 USD I sent for the dog. I would this way loose 1250 USD for the first shipping, 1250 USD for the second shipping and 180 USD for paperworks, micro chip and vaccination, also what I paid for his registration and pet passport. A total at least 2680 USD. She also said I need to send the dog to her first and she would pay me when she would have the money. She also tried to resell Honey to me again for 2000USD, after we agreed first on 1000 – as she is a pet. When I told her I would share my story public, she changed her mind again and promised me to refund me all my money including the shipping cost, but that she didn´t have money and didn´t know when she would have them. Though, she didn’t miss the chance to inform me that “she will trash me” if I dare to go public. My proposal was that Becky would try to sell him back in the USA and for this I have sent her gorgeous photos of him. I also demanded the half of the money due before sending him back. Since July 2011 I got only 490 dollars on my bank account. I waited till October 2011, grew out his show coat to the ground and kept him in excellent condition. Due to my personal matters, I offered her to send him back based on a new contract of her owing me the money. She agreed and sent me a proposal of the contract. There was stated she would refund me 4500USD and would arrange his flight back in October on her expense. But of course this didn’t happen. No flight was arranged in October and once again Becky changed her mind and she is no longer paying for the transportation of the dog. She told me I can either sell him on my own or send him to her on my expense and she would refund me only 3000USD when she have them (minus 490USD she already sent). So I would have spent 2500USD for her mistake of sending me for the second time a dog without complete dentition. Because I paid for the dog with complete adult dentition which she claimed he had several times in our emails, I really believe she should refund me all those money. I am not mentioning other money I had to invest in him – cosmetics, food, x-rays, vets. But for the terrible mistake of sending again a dog with missing teeth, I can’t agree to pay 2500 USD. After spending 2000 USD for an unwanted pet female. I have tried my best to work things out in a polite and quiet way, but seems to me that I have no chance in doing that. Why? Because I was blind enough to trust her twice. Now she is ignoring my messages and she is just leaving it all on me. Her last message is from November 7 saying she doesn´t care. All I require is that she will take back the second dog she has sent to me and which doesn’t have a complete dentition, at her own expense! I also require her to refund me the money I have paid for the dog, for his papers and for the transport. As for Honey, I absolutely love her head, coat and the structure (except the things connected with roached back). So I told Becky I would try to approve her for one litter to see if I could get a good puppy for myself (others would be sold as pets because of the several faults she has). I have no idea if this could ever happen but Becky first wanted to charge me money for breeding her (if it happened) and later she was so "nice" that she told me I could breed her for free which should be a part of a refund (as I said I have no idea if I could get an exception for breeding her once). This is my personal experience with Becky Freeman Stephens of ClaBec maltese. I can prove every single word of it and I will be more than willing to do it if you need it. I also emailed Maltese Club of Greater Miami for help with dealing with its member Rebecca Stephens and also AKC. On November 12 I wrote her that ignoring the situation only makes me push the things futher. No answer. So I went public. She still refuses to pay for HER fault and refund me.

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