Consumer reviews and reports on scam companies, bad products and services
Bell Canada
Bell Canada National Wireless Scamming You Bone Dry Internet
12th of Jun, 2011 by User705879
Being a bell home phone and internet customer for upwards of a decade, I thought opening a cellphone contract with Bell would be good news, they offered competitive rates, and said since I was a 'valuable' customer, that they could offer good deals an incentives. The first thing I asked when I was signing up for a contract was 'Do you offer service in Thunder Bay?'. As I planned on moving up to Thunder Bay during my contract, I thought that my mobile service should be versatile. They assured me that they did, and that they offered a number change if I decided to move to Thunder Bay. I ended up moving temporarily, and to my suprise, there is no Bell retailer for 500 kms. I call in, and I'm informed that I can't get a 807 number. So I got stuck paying long distance and for data in a city that didn't even have 3G connectivity. My trusty HTC Touch ended up kicking the bucket in March, and with no Bell store for miles in Thunder Bay, I had to call in to order a new phone to be shipped to me. The sales rep was eager to suggest I purchase this phone, the Motorola Dext, because it was a cheap android phone with hardware that could compete with the newest androids on the market. It all sounded good, till I read online that the software was android 1.5, an old and outdated system. The sales rep assured me that Bell had obtained the update and was planning on releasing it to the public. Sounded great, new phone and updated firmware. That's where the nightmare began. The phone was unbelievably bugged. Dropped calls, rogue text messages (It would send random texts from old conversations to random people on my contact list.), and an extremely laggy interface. I called Motorola, and they said those problems were consistent with the older firmware, and the new android update would solve those issues. I called Bell to see what could be done, and they informed me that Bell wasn't even planning on releasing the update for this phone. What a ripoff! I basically got conned into buying a paperweight that exploits personal conversations to my boss with its stupid rouge text messages. The problems continued when the phone started corrupting media files. I tried every solution their tech center gave me, none of them worked. I decided I was fed up of being lied to by Bell, and tried to get a refund, or a credit toward a phone that would WORK. They told me to go into a Bell World Store, and to send it in for repairs, and if repairs were feutile, then they'd proceed in giving me a credit towards a new phone. In store, the service rep told me that I'd have to pay $35 to ship my phone in for repairs, as well as $25 to use their abused loaner cellphone till mine was out of the repair facility, so much for paying for extended warranty, seems it covers even less than the manufactures', which is still in effect by the way. After explaining my situation to the service rep, he informed me that it is infact a software problem, and that sending it in for repairs would be useless, as they have no right to update the software in the repair centers. This is the type of service you should expect from Bell. They jerk you around and never try to solve your REAL problem. As a student going into med, I really don't have a wad of cash to shove at Bell because they con me into buying a useless phone. It's bad enough that they do shit like this, but its even worse that they do it to long time customers like myself. A kid in Toronto gets mugged twice, doesn't have Bell's smartphone protection plan, and his mother gets the media involved to get her son a new Samsung Galaxy S. They are quicker to give someone a new phone for something that IS NOT their fault rather than own up to their mistakes. I guess my next stop is attempting to get a local news station on the story.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
4 hours 3 minutes ago by Alicia Carter
Spell caster - how i got back my husband
I am Alicia Carter hear to give testimony of how i got back my husband, we got married for more...
2
6 hours 58 minutes ago by popat
Omax watch rip off Internet, California
I was also became victim of this company scam. A pop up came while during surfing website. Same...
3
7 hours 59 minutes ago by Parm
'Kicks-online' Ebay Powerseller RANJIT CHOHAN BRAND NEW...
Yeah, this coon also calls himself get-it-online on ebay, now selling more fake gear inc TMT...
4
9 hours 22 minutes ago by brandonthomas404
Quick payday loans no paperwork - Quick payday loans no paperwork
Quick payday loans no paperwork is specially designed to assist people in experiencing credit...
5
23 hours 12 minutes ago by brinds
Sebastian Thomas Master - Sebastian Thomas Master Psychic love spell caster Morning...
Big thanks to Lord. Azeez, I just wanted to thank him for all his help and efforts with my...
6
1 days ago by mark
jtuckindustries.com / Jtuck Industries LLC - I am out of $2,000.
The sad truth is that this web designer Jeff Tucker downloaded illegally copy of a free template...
7
1 days ago by Zena1229
International Rebates,LLC-Gas Rebate /P.O.Box120-Tallevast,FL34270 - Dishonest advertisement
In 2006 I bought a car in New Mexico and was given a gas rebate voucher for $50.00 I completed it...
8
1 days ago by rd.romas
MUST HIGH SCHOOL - MUST HIGH SCHOOL Scammed me for $340 for 2 courses my Son...
MUST HIGH SCHOOL IS JUST ANOTHER BIG NAME HOUSEHOLD IN THE NAME OF SCAM!!! I WAS ALMOST FOOLED;...
9
4 days ago by Dennis Stoddard
Intuit Payment Solutions - Fraud
On our July 2014 business bank statement I noticed a charge for 20.95 from Intuit....
10
4 days ago by odudu1rich
psychic, spell, magic - There are lots of fake spell casters out there and we are...
SPIRITUALLY YOUR PROBLEM HAS BEEN SOLVE, ODUDU RICHES OCULTIC IS HERE TO PUT A SMILE IN YOUR...
ARDVERTISEMENT
Internet Removal?
www.InternetReputation.com
Learn now we can help you remove information from the Internet.
Need Removal?
www.ReputationChanger.com
Hides unwanted information from showing up on the internet.
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in