Consumer reviews and reports on scam companies, bad products and services
Best Buy Best Lie Best Buy Black Tie Protection On LED TV's - Big Scam Internet
9th of Oct, 2011 by User901639
I bought my Samsung LED TV a few years ago. I bought a display model. The screen eventually crapped out on me. It was a panel failure, and could not be repaired. They offered to sell me the newest model of a Samsung TV for the same price. I had purchased the Black Tie Program, which saved my butt as my original warranty expired a month before my TV panel shot it's wad. The problem is this: When you purchase the Black Tie Program and the TV has to be replaced, because it can't be fixed, they will fix it for you, but that exhausts your future Black Tie Protection. When you chose another TV, you have to re-purchase the Black Tie Program all over again for the same price to cover the new TV. This is a RIP - OFF !! Sears, for example, covers a new TV if you cannot have the original one repaired. Their extended warranty is still in effect for the 2nd TV. Best Buy ripped me off for over $260.00, since i had to purchase a new Black Tie Protection Plan. Do NOT buy your TV's from anyone that has that type of plan, especially Best Buy.
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