Best Furniture

Best Furniture USA Lack of waiting, got wrong Item, took many days, ask for money took a week, very rude employees, cursing, laughing at customer fac

25th of Jan, 2011 by

I went to the store 1/20/2011 after noon when I wanted to buy a computer desk, the guy showed me the catalog and I picked a top glass and bottom metal, I was told I would get it the next following day. A story of the guy was the item hasn't arrived because it was delay I go back 1/22 and the item is not there yet they told me it was delivered to another location, then they told me they would get it within one hour and five hours past the item wasn't there. The item got there when closing time, and guess I got the wrong item.

I go following day they told me I had to go back 1/24 and guess, I had to wait another three days to get my item. I asked for money back they told I had to go today 1/26 and they guy laughing at my face telling me stories that owner was a way in new jersey then he puts him on the phone saying he is in Florida, then told me I had to wait three more days. Very Bad Company I don'trecommend it to nobody. Steve the location is: BEST FURNITURE USA 186 DYCKMAN STREET NEW YORK, NY 10040 PHONE 212-942-0020.

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4689 days ago by Mrs. Garcia

Something similar happened to me. They did not deliver the furniture, yet don't want to give my money back. The manager was very rude and intimidating. According to the dept. of consumer affairs, this furniture store "is no longer in business" but it's still the same people, with the same merchandise. I was ripped off!