Consumer reviews and reports on scam companies, bad products and services
Blockbuster Express
Blockbuster Express Shady Business Practices Peoria, Arizona
22nd of Jan, 2011 by User196806
Blockbuster Express charged my credit card $57 for two movies that I DID return to the same kiosk, 2 days after renting. I watched them on Christmas Day and returned them the following day. Twenty-five days later, I noticed the charge on my credit card. I called Blockbuster customer service to get some help, but was told there was nothing they could do - I was out the money.I asked why there was no e-mail sent to me as a "reminder of late movies" orany other courtesy notice sent, if they had felt I hadn't returned the movies in 25 days (they certainly send meplenty of "junk" e-mails each day!!!).The man on the phone didn't have aresponse for that. I told him I felt that this practice of charging for returned movies and no notification was certainly unethical at best. My advice to others it to STAY FAR AWAY from Blockbuster Express!!!


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