Consumer reviews and reports on scam companies, bad products and services
Brisk Deals Failed to replace defective product or give refund. Laguna Hills, California
27th of Nov, 2011 by User674293
Purchased product on 08/19/11; charge posted on credit card 08/22/11. No confirming email, order # or reference # provided. However, product received. But after 2 weeks it completely stopped working. On 09/09/11, tried contacting company at number listed on website ("Representatives available 5am - 10pm PST") but went to voice mail where message stated that mailbox was full. Sent an email to addresses listed on website. Received response from Matt, who indicated a replacement would be sent but that this would be the "last exchange", and asked for my mailing address. I provided this on 09/12/11. I sent follow up emails on 09/22/11, 09/26/11 and again on 10/04/11 and only after the 3rd email where I threatened to file a complaint did I received a response from Ryan, Sales Manager, indicating replacement product was due to be shipped THAT DAY. As of 10/17/11, I had not received it so sent yet another email, again threatening to file complaint. I received another email from Ryan, Sales Manager, stating one had been sent and should arrive no later than Friday (10/21/11). I wrote back, asking when it was shipped and requesting tracking number. To date, I have not received the replacement nor a response to my inquiry.

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