Consumer reviews and reports on scam companies, bad products and services
BUSINESS SUPPLY SERVICES
FRAUD
20th of Oct, 2011 by kingmanrc
We received a phone call a few weeks ago from a company asking to confirm our copier Model # and address. A couple days ago we received a bill via fax (without a return fax number) for 399.25 due on the day we received the invoice, without receiving any product. Apparently we had been contacted by a toner pirate. I did a reverse search on their business address through 411.com and the result was for a person, not a business. I did a reverse search on the toll-free phone number but the search came up unsuccessful. I called the toll-free number on the invoice but just got a recording asking me to leave my name and invoice number. When they did finally call me back, it was from a restricted number and a man claiming to be from their legal department with a whole list of insults and threats. The whole thing seems fishy, not to mention extremely unprofessional.
BUSINESS SUPPLY SERVICES
960 N. TUSTIN DTREET #175
ORANGE, CA 92867
(877)358-5886
[email protected]
Comments
4545 days ago by Anonymous
I had the same experience. They are now trying to charge us $1158.25 for toner that should only cost about $200. When I call the number back now it is busy. I searched the address and it is a UPS store. Do not accept orders from these people. They called us and said they were the ones that send us our supplies and not knowing they weren't they sent them and we signed for them. They then waited 4 months to send an invoice and said we can't return anything after 30 days. BE CAREFUL.
4349 days ago by Jennpendergrass
I had the same thing happen. We now not only have a bill for 399.25 but we have two more for 1158.25. I can't seem to reach anyone. They have a company calling us saying they are a collections agency and they are going to take us to court. I keep trying to get am address but the only one they will give me is this B.S.S company. I want to call the polices and get these people put behind bars before they do this to anyone else.
4321 days ago by Peggy123
We ordered 1 replacement cartridge, paid the invoice and are now recieving bills and calls from the "collection company" wanting payment for 1 carton of cartridges. Our advice is stay away from this company.
4210 days ago by PastorH
We have experienced the same situation and are being harassed and threatened in an ongoing manner.
3999 days ago by Brady11
I had the same experience. I am in-house counsel for a company and our A/P department unfortunately paid the first bill in error. In fact, that bill was for $399.25---the exact amount the first poster said he was billed for. Although knowing it was a scam, I patronized them ("Legal & Debt Recovery") by sending an email asking for further verification of the debt (signed PO, etc.), and in response, received threatening voicemails from a "Ben Thompson" saying he "worked in the legal department". I filed an online complaint with the FTC. Of course, we are not paying the phony bill and are ignoring all further communication.
3604 days ago by Glenna
I have had the same experience. We received the first invoice for $399.25 and paid it. Then didn't hear from them from February until November. Then we are harassed by a Jackie Garcia from Direct Recovery. that was from 2012. And yesterday we are now being called from Legal & Debt Recovery--Rachael Morrison from California. There is a listing of a dead Rachael in California and a practicing attorney by that name in Bristol, England. Do not go anywhere near this company. All their people sound very convincing and threatening--and if they don't get what they want from you, they proceed to call everybody in your company claiming to have valid claims and to want to resolve the issue or they will be seeing you in court. I wish the government would shut them down.
3278 days ago by Tlb8230
Our school district has been dealing with the same issues reported above. Upon claim of "proof of delivery", an initial payment of $399.25 was made to Business Supply Services in September of 2011. Months later threats were received from Legal & Debt Recovery demanding thousands. We refused payment based on FTC rules and the calls and letters stopped for months again. Now we received a letter from theDewberryfirm, demanding payment of $5, 894.69 within 10 days or a Writ of Attachment will be filed, authorizing the local sheriff to seize assets of the school district for the "debt" I have filed complaints against Business Supply Services, Inc. and Legal & Debt Recovery and theDewberryfirm with the FTC, and Attorney Generals of Pennsylvania and California.

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