Consumer reviews and reports on scam companies, bad products and services Electronics recycler changed the quote for my working cell phone without notifying me. Internet
5th of Jun, 2011 by User365618
Got a quote for a working very slightly used Samsung Gravity T cell phone. This company recycles phones but they were offering a price that I was unable to get trying to sell the phone myself. Their website quoted $46.00. They paid the shipping. When I checked out at their site and printed my label the quote had dropped by less than a dollar with no explanation. They received the like new phone with no scratches, a screen protector, the charger, good battery, original box, manual, etc. After the week for examining the phone, they changed the quote without notifying me to $42.00, almost 10%. I emailed and requested the phone be returned. They did not respond. I got the check and was able to cash it. I made reports on BBB and here, and got a nice email saying that they would pay the additional $4.00. Over a week later I got another email from the vice president saying that because I reported their actions to BBB they could not make the payment. I don't expect to ever get the payment, but I would like to warn anyone considering selling a working phone, or other electronic to find a business who stands by their quotes and deals honestly.

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