In Oct I returned home to find my pool pump out of service. After putting me through hoops they informed me that it would take at least a month to replace it. They then changed their phones so you only get an answering service and NEVER return phone calls. Finally after three weeks (ever seen a non circulated pool) I was forced to spend the $300+ to repair it myself.

After that I made one contact with Steve -probably a mistake-who promised to refund my premium. That was several weeks ago. Of course,I can no longer reach him.

I am filing a complaint with the FL & CA Insurance Commissioners and the FL Att. General.

Do not go near this company - they are a complete scam!!