Consumer reviews and reports on scam companies, bad products and services
CAS Cable
CAS Cable - Parkersburg, WV Paid for unlimited long distance. Received letter advising of overuse and will be suspended if continues. Parkersburg, W
16th of Apr, 2011 by User842508
I received a letter from CAS Cable accusing us of using a disproportionate share of voice minutes which may degrade the voice experience of other customers. In accordance with the CAS Service and Equipment User Agreement, my account has been flagged as utilizing an excessive amount of voice minutes on a month to month basis. If our voice usage immediately returns to a more typical utilization level, my account will simply be monitored and no charges will need to be made at this time. I contacted via telephone and the technician advised that it was costing them too much money to allow us to continue at a high level of usage. I asked who I elevate this issue to and he advised that there was nobody to elevate this to as the action CAS Cable threatens to take is what will happen. I then emailed the company to please refer me to the section of the user agreement where this is explained. In the reply email, I was referred to a page and section that doesn't even exist on the copy of the agreement I have on hand. I advised that in my reply email, but nobody has responded. In August 2009, I signed up for their triple play package which included unlimited, free long distance. Now I receive this "warning" letter to cool it on our long distance or face additional fees or as stated in email, suspension. We live in an area where practically every call my wife makes for daily contact is long distance. And, with CAS Cable as the only cable company in the area, and the one company offering the best price for cable, internet, and phone, we signed up. I wanted this to be known to protect others who may have the same issue. I have already scheduled new phone service and when we are up and running, I'm dumping CAS Cable.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1488 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1489 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in