Consumer reviews and reports on scam companies, bad products and services
CC BROWN
CC Brown Law Offices My home was wrongfully sold at Auction while in the review process. Final payment was made on March 9th and since they have cea
30th of Mar, 2011 by User272351
My concerns about CC Brown follow the exact comments the other reports state. No communication after they receive their moneys paid in full. No return phone calls. E-mails and voice messages not responded too. In December I became a client of CC Brown when my home was to be forclosed upon on Dec 31st. 2010. I did some homework. Looked them up on the BBB, called the Utah state board and even talked with one of their attorneys before signing on. I even quizzed them on the return time for refund in the event of denial. I was told it was immedate. I felt that for the first time in all the proceeders I had been going through, that the firm seemed to care, have integrity and was ethical. Boy has my tune changed in the past 20 days. At first the staff seemed to be right on top of things. I did have several changes in case workers which concerned me, although everyone was on top of communicating to me consistently and I was confortable with their representation. My home wrongfully was sold at auction on March 2nd while I am in the reviewing process. The case worker at the time had been great at staying on top of things and kept me assured that a resending process was in order and would take 7-10 days to get the paperwork to me. A week later the case worker called me to tell me it was her last day and she gave me a new case workers' phone and e-mail and assured me he was able to take over. In the 21 days since he became my new case manager, I've NEVER once spoken with him personally. I am so dissapointed in his attitude, proffessionalism and the inability to pick up a phone to talk personally with me and now I am doubly concerned because no one will respond to my request for advice from their office..no one! On March 23rd I received a letter from a local attorney stating they represented Freddie Mac who now owns legally my home. They wanted to offer me cash for keys or they were to start eviction proceedings. I called & e-mailed my new case worker to ask him what to do. I did receive one e-mail response stating that he didn't know what I wanted him to do, he could point me in the right direction if I wanted to litigate. When I called to ask for the superviser, I got a message recorder with no response, then I called his assistent, no response. I called both of their assistents with no response. All I needed was for someone to keep in touch with me through the process. I have put in probably 20 phone calls in the past week. I have called supervisors, partners of supervisors, assistents to supervisors, I have called the front office receptionist. No one calls me back. No one e-mails back. My greatest concern is that I know that my case is not isolated. If I had a client with questions, wanting to speak with a supervisor I would do everything to make the client feel comfortable and that his service needs were being met. There is no excuse for this poor business ethics, besides the fact that anyone needing their services is financially strapped and devestated they may be loosing their home. It has been suggested that I report them to the BBB, contact the Utah Attoroney AG Fraud department, contact local investigative new, radio and let everyone out there listening to be aware with CC Browns client promises and real ability to genuinely help those in desperate need. I have filed these complaints and I hope others will too so that the shameful fraudulent money changers can be stopped and not continue to hurt others.

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