Consumer reviews and reports on scam companies, bad products and services
Certified Payment Processing/ Summit
misleading employment
7th of May, 2011 by reallyupset
After reading so many complaints, I feel compelled to jump in as well. My sordid journey with Certified Payment Processing began with my resume being sent to a company on Monster that advertised an open position for sales with a merchant service/credit processing company. I sent my resume on Friday and was contacted by a recruiter on Monday. She basically told me that I'd be perfect for the position and that my bubbly personality would be a great help in the closing of my sales. She asked me to complete a background check via a link in an email that she would send over. I opened the link to find that I'd been asked for my name, address, and drivers lic. number. I was instantly wary and contacted Monster to see if any complaints of fraud or unprofessional behavior had been filed against the company. I was told no and that their screening process usually eliminated any such concern. They also instructed me to contact them if I did find anything to be suspicious. They also said it was safe to complete the background check. I wascontacted later that day by the recruiter who tried to sign me up for training the next day. I made her aware that I needed to consider certain aspects of the position and would contact her the next day. I did so and had my list of questions ready to go. I asked everything from "what percentage of the leads result in a sale" right on down to "if a client cancels their contract how will it affect my commission". She gave me satisfactory answers and I signed up for training two days later. She asked several times if I was available to start the next day. In the meantime, I called The BBB, THE CarrolltonTexas Chamber of Commerce and their local City Hall to get as much info. as I could. Admittedly, The BBB did confirm complaints against the company but 22 in 3 years hardly seemed to be an issue when they have such a large client base there are bound to be a few issues. This is where my journey gets interesting...half of the training class didn't know any details about the training and didn't seem particularly well spoken or professional. After an entire day of "training" I still had no idea what I was actually selling and the processing rates were only mentioned once, in passing, during the entire day. But they tell me that I'm ready to go the next day! My team leader would only give me the info. on the first appt. of the day, which was a 60 mi. roundtrip affair to a VERY rough part of town. Obviously I didn't know that until I was in the parking lot of a business where people were drinking out of paperbags "hanging out" at mid-day. HMMMMMM, so I go into the business and the owner, who supposedly had a preset and confirmed appt. with me (per my team leader) wasn't in for the day and wasn't expected to be there for hours. I left and called the team leader. We spoke and he kept me positive and encouraged me on to my next appt. (which happened to be appx. 7 mi. from my home!) I arrived at that appt. to find several shirtless men in lounge chairs outside the mechanics shop dinking beer. I called my team leader to notify him that this was very far from the type of business that I felt comfortable with. I informed him that I would not be going to any other appts. and that I'd be in touch. He seemed very confused that these were not very well"qualified" appts. and mentioned where the 3rd appt. was. I was shocked to hear that it was in a shopping center where a shooting happened 2 days earlier......After much reflection I'm left with these thoughts. 1) Why hasn't H.R. contacted me with employment paperwork when they already have me working 2)Where in the world did they come up with these leads bc based on the timing between appts. it was apparent that the times weren't REALLY set with the client. 3)How can any respectable business owner be expected to hand over a voided check for purposes of a lease/processing agreement when the sales rep. has no id or credentials that can confirm who they work for and 4) If they need a voided check from a client so they know where to send the money processed from the credit cards, why haven't they asked me for a voided check? Why would they need that...oh yeah, my direct deposit! how else are they going to pay me those huge commissions they promise (when they stated that d.d is how they pay their employees)...I feel better after reading that so many others fell for the same bs. They sell you on the job hard and fast and hope they have you on board before you can think about how stupid it is. This is the same EXACT scam that they want the reps to pull on the clients! ARGH!!!!!! Please dont waste your gas too! BTW, I will be contacting Monsters fraud dept.!
Comments
2284 days ago by Thetruthwillsetyoufree
Had my first client sign a contract today. Fortunately I have not Fed Ex yet. I am calling this client on Monday and explain to him that I am no longer working for this company and I am returning the contract to him so that he can destroy it himself (especially his Voided Check). I also had the same experience where I called in to see if they had any positions open in my area and the recruiter stated that he just so happened to have someone that left the company in my area that very same day Thurs 11/17/11 and if I worked out he would not have to place the want ad on the job sites;; he emailed me a link right away where I filled it out w/my personal information along with my drivers license and Socal Security, etc. I then called the recuriter over the phone where he asked me a series of questions, of which at the end of the interview he asked me if I was interested to work for them and I said yes; he then said Congratulations you are now part of our company. I was given 4 appts Fiday November 18, 2011. Upon arriving at 2 of the appts the receptionist stated that they had been called by the appt setter TransTech Merchants/Certified Payment Processing and that they infatically stated they did not want anyone to come out. The second appt the receptionist stated the same thing; in additon had explained that their policy was checks and cash only. The third appt the receptionist stated that no appt was ever set. The very last appt the address was wrong and the team leader could not find any info of where they may have moved. I went home and found them on the internet. This last appt is the merchant that signed the contract on Saturday November 19, 2011. I will be calling him on Monday and will explain to him that this company is a SCAM! If anyone that has had the same experience as myself could kindly comment on this forum if they have had any repercussion from entering their social security name, address drivers license etc. for other illicit fraudelant activity where one's id has been compromised by scam/con-artist. Thank You.
2281 days ago by PISSEDOFFF
I too have had the same experience. I finished training yesterday (which was well played off and included tons of breaks from the instructor receiving "e-mails from first day workers making their first sales!!") and had my first day of work today (Nov. 22, 2011). Exactly the same as both complaints here and the hundreds of others I've seen online (if you check ripoffreport.com they have TONS of complaints, all stating these same problems!). Although the company seemed very real and legit, it all seemed too good to be true. I was told the same statment of "oooh you have a strong outgoing personality that will really be a great asset in closing these sales" bullsh1t as everyone one else has reported. I was also told that all appointments were pre-set and practically a shoe in... yea riiiight.

I had 3 appointments today, 2 of which were in the straight GHETTO. We are talking boarded up houses and buildings in the hood of Philly. The first two were very small whole in the wall African braiding salons. Neither of which knew who i was, why i was there or had any interest in our services. The third was a little more legit of a place in a nicer location but when i got there the owner who i had a "meeting" with wasn't even in and had no idea about the meeting. My "team leader" gave me the whole shtick of "well you get a few bad ones time to time blah blah blah" and just tried to pep talk me into not worrying. I busted my ass getting around to all these "appointments" which were all set up in random areas. They had me going from West Philly to center city to North Philly then all the way to South Philly. They obviously had no concern for my trouble nor my well being as they sent me to some ROUGH areas. Needless to say as soon as i got home i looked up all of these scam complaints and wont be returning to work tomorrow. I just hope they dont do anything with my Social Security number and driver license #...

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