Consumer reviews and reports on scam companies, bad products and services
charge.com
Charge.com Pipeline Data, Cynergy Data Filled out application for merchant account and company approved and started stealing money from my bank accoun
30th of Dec, 2010 by User144373
I filled out an online application to apply for a merchant account thru charge.com. I did this and basically researching what banks would suit my needs for my own merchant account.


Filled out the application in September and then never followed through with processing as I chose another provider. On December 24th, a company called Cynergy Data stole $185 dollars out of my account and called it a PCI FEE. I called my merchant processor I use and they told me they never charge any merchants a PCI Fee.




Researched further by calling 1-888-830-0555 listed on my bank statement and they said that I had an active account signed up through charge.com. I said I didn't and told me there was nothing they could do and needed to contact charge.com. Lady on the phone asked me to hold while they would find a rep at charge.com and of course came back and said nobody was available.




I tracked down charge.com and they are making it impossible to cancel except by faxing in a request to cancel account I never intended to make active. Charge.com has also been stealing money out of my account monthly since my online application in September and I just now found out. I am adding up the charges and will update the BBB as well as the Federal Banking Institution for complaints.




Unbelievable, straight up theft from this company/person who calls himself Randy Rochleau. I saw somebody else post 12/30/10 complaining about a PCI fee of $185 stolen out of their account as well and wanted to say that you are certainly not alone.



Comments
4759 days ago by Bruiser
Hi fellow charge.com victim, I was also charged $185 on December 24th of 2010. Get this they said it was an annual fee but they already charged me an annual fee of $185 a few months earlier. When i called to tell them that they charged me two annual fee's they admitted that they made a mistake but the annual fee was only $99 dollars so i had to take what i can get, what can i do. So they got me for $86 bucks on that one. Man i can go on and on about this company, , charge.com, cynergydata, and pipeline data, , are all linked together. I wouldn't doubt if they are all under one roof. Anyway i finally called them and said my company went under and i wanted to cancel so they made me fill out this form with a copy of my drivers license to it and i thought that was it, , that was in January. Noooo in February they took out $60 in monthly fee's again and was trying to take out another $200 for what, i don't know. So i put a stop payment with my bank. The only way to get rid of these people is to close down your business account and any account they have on file because they are straight up thieves. Im going to call this half of retard Randy today and try and get my $60 back. If they give me any problem im going to plaster his name all over these sites, ripoff.com, complaintsboard.com, pissedoffconsumer.com and a bunch of other ones. Hey thank you for his (probably) fake last name buy at least i have something so far.
4759 days ago by Bruiser
Hi fellow charge.com victim, I was also charged $185 on December 24th of 2010. Get this they said it was an annual fee but they already charged me an annual fee of $185 a few months earlier. When i called to tell them that they charged me two annual fee's they admitted that they made a mistake but the annual fee was only $99 dollars so i had to take what i can get, what can i do. So they got me for $86 bucks on that one. Man i can go on and on about this company, , charge.com, cynergydata, and pipeline data, , are all linked together. I wouldn't doubt if they are all under one roof. Anyway i finally called them and said my company went under and i wanted to cancel so they made me fill out this form with a copy of my drivers license to it and i thought that was it, , that was in January. Noooo in February they took out $60 in monthly fee's again and was trying to take out another $200 for what, i don't know. So i put a stop payment with my bank. The only way to get rid of these people is to close down your business account and any account they have on file because they are straight up thieves. Im going to call this half of retard Randy today and try and get my $60 back. If they give me any problem im going to plaster his name all over these sites, ripoff.com, complaintsboard.com, pissedoffconsumer.com and a bunch of other ones. Hey thank you for his (probably) fake last name buy at least i have something so far.

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