Consumer reviews and reports on scam companies, bad products and services
CityGrid Media
Citygrid Media Citysearch Unlawful charges for services not rendered. Continuing to charge after cancellation of account, Internet
25th of Feb, 2011 by User333353
In order to get a wider presence for my website I signed up for multiple online directories for my company, Citygrid being one of them. When you set up an account they require a credit card number even if you do not plan on starting a pay per click campaign or similar. I should have never gone farther than that, because it has been nothing but a nightmare since then. I was "auto-enrolled" in a campaign that had a minim monthly budget of 400.00. I had not even completed a company profile or spent any time with the site. About one month later I see a charge for almost $450.00 on my credit card statement. I immediately called their customer service to fix the situation and was met with a scripted response intended to put the blame on me and allow them to rip me off. They told me I had to pay and there was nothing they could do. I had them cancel my account and listing. At that point my only recourse was through my credit card company. I had the charges reversed. Now, another month after the first charge I have been charged again for twice the amount as the first. $850.00!!!!!! If they had provided anything it would have been worth something, but I did not receive even one hit to my website. I strongly urge anyone not to get involved with this company. There are many sites online that describe the same situation with this company, previously called citysearch. I hope this helps people from making the same mistake I did.

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