Consumer reviews and reports on scam companies, bad products and services
Cole Furniture SUCKS Mt. Orab, Ohio
8th of Nov, 2011 by User735785
Cole Furniture sucks. Avoid them at all costs! It took us 2 and a half months to get our furniture from them and the times that I called to follow up with our furniture I was given 5 different dates, all passed by, no furniture. They told me that Ashley was out of my furniture but when I contacted Ashley-within 12 hours of speaking with Cole-Ashley told me that all items were in and that wasn't the hold up. When I finally gave them an ultimatum the furniture was here and when I asked for a discount for the amount of work and waiting I had to put in I was given a refund on the delivery charge and a wall clock. I was told no to a discount because the invoice says orders can take up to 3 months and was told, "you couldn't have gotten a lower price on the furniture you bought anywhere else anyway," Cole treats their customers with absolutely NO respect, doesn't try to help them and treats them like they are stupid. AVOID THEM!!
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