Consumer reviews and reports on scam companies, bad products and services
Coral Resorts
Coral Resorts RCI FRAUD. LIES, MISREPRESENTATION OF WHAT THEY SOLD Hilton Head Island, South Carolina
13th of Jul, 2011 by User207484
The bait and lure
Back in May of 2011, my family and I took a vacation at the Hilton Head. Coming out of a restaurant one night, I was asked by a very nice lady to sit through a Coral Resorts seminar and that it would take no more than 60 minutes. So I took my family of 6 to go sit at this place. After nearly 2 hours later, I was convinced to purchase one of their timeshares, after seeing the nice 3 bedroom condo and the Westin Hotel that we could use while vacationing at the Island Links. What I was sold (told by the salesperson and confirmed by his manager)
The details of what was sold to me was misrepresented and I feel that I have been ripped off. At the time, I was told that if I booked 45 days or less in advance at the Island Links, a 1 week stay at a 3 bedroom condo would cost me no more than 9,000 RCI points. I received, 21,333 points, so I figured this gives me 2 good weeks of vacation for my family. For this, I paid quite a lot of money to own the timeshare, and now I also have a very large bill for the 3 year maintenance fee. To use the points elsewhere, I'd have to pay the exchange fee...but was GUARANTEED that a week stay would cost me no more than 9000 points. I even have a piece of paper where they scribbled this down...though not official. What I now realize I have
After over 1 month of waiting, I finally received the RCI code to be able to get into their system and make reservations. When I tried to reserve some vacation time, I noticed that the points needed to book at various resorts were well over 9,000 points. I then kept getting error messages when I tried to book the reservation. I thought this to be strange, but I assumed that I am under some special plan where I only have to pay 9000 points per week, despite what it says on the web. Note...how convenient that I could not see the points required for reservations until well after the 5 day grace period to get my money back. So I decided to call to book a reservation at the Island Links (the "home" spot for me). The RCI person then proceeded to confirm my worst fears (from what I saw on the internet). I cannot book a 3 bedroom for the points that I have...in fact, he told me that to book a 3 bedroom condo at the Island Links for 3 DAYS in October, I would need over 30,000 POINTS! That is when my heart sank. I have four young children and had really looked forward to vacationing with them...and it looks like the points that I have can't even get me a 3 day stay, at off peak periods. In another words, these points are USELESS. I have tried to get a hold of Coral Resorts, but all I get are voicemails. I am sure that they screen all the calls, because I have not gotten a call back yet. Based on the other complaints that I have seen, I think we have enough for a class action lawsuit. If you have been scammed like me and are interested to file, please let me know.
Comments
4596 days ago by Coolgunz
See similar complaints at TUGBBS.
3815 days ago by BarbaraF
Timeshare Ownership has consistently been known for three things: beautiful properties, incredible destinations and FRIGHTENING sales practices. Nevertheless, the reason for owning a timeshare has never changed – people simply want to spend quality time with their family and friends. Unfortunately, after being deceived by their developer, the majority of timeshare and vacation ownership owners have forgotten why they purchased a timeshare in the first place. They find themselves scratching their heads trying to figure out how they wound up deep in debt and angry over the process that landed them there. I recommend you to read this article on how to cancel a timeshare:

http://www.scamexposure.com/scam-report/coral-resorts-coral-resorts-rci-fraud-lies-misrepresentation-of-what-c42214.html

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