Consumer reviews and reports on scam companies, bad products and services
Dave's Complete Auto
Dave's Complete Auto Service Ripped off in Centerville, Utah Centerville, Utah
24th of Aug, 2011 by User437592
I have not been so horror-struck in a long time, but Daves Complete Auto takes the cake. I took my vehicle in to have a few issues looked over. I figured a budget of about $500.00. Well, it ended up in the thousands with Daves. Previously I had two other mechanics inspect my vehicle before bringing it to Daves. These were ASE mechanics such as Daves. They informed me there was nothing wrong with my vehicle that was of no major concern and I can have it repaired when I have the money and the time. I then went to Daves and had them inspect my vehicle. The next day the head mechanic telephones me and this was not the only telephone call. Every time the mechanic called me, it was numerous things that he stated was wrong with my vehicle. These telephone calls went on for days being numerous times per day each time I had brought my vehicle into the so-called shop. This mechanic intimidated me and I fell into his deception. I should have went on my intuitions and told him to just leave things alone. No, I told him to proceed with the repairs on my vehicle believing these things were wrong with my vehicle and they were not. He really had me convinced. Now, I must add that it took me 2 years to save money for emergency needs. Well, Daves wiped out my entire savings and they knew this. The head mechanic was arrogant and makes a person feel senseless. Anyhow, my vehicle was in their shop 3 times after the first time. I took my vehicle home each time and they did not fix the problem that I had requested to be fixed the first time I brought it in. Instead, they made up other problems that were not there before I originally brought the vehicle in. The very last time I telephone them, I was angry and told them my vehicle was still not fixed as they were supposed to fix it on the first visit. My friends and neighbors spotted the problem numerous times after I had brought it back to Daves. My neighbors knew what the problem is and they have little mechanical abilities, but they hit the nail right on the head along with the other two mechanics that looked at my vehicle before Daves did. Daves mechanic kept ignoring me every time I brought this problem up. Neighbors and friends now know they will not go to Daves for repairs and felt I really was ripped off. Anyway, the head mechanic told me to bring it back in and I did after I chewed him out on the phone. The mechanic then said, Oh, we found the problem. Yes, the problem I told them about each time I brought it back to them. In addition, the mechanic said to me on the previous visits, I think I know what the problem is, but I dont feel like tearing the engine apart to fix it. Then the final visit the mechanic said, Oh, we will have to charge you $800.00 to fix the problem when he finally admitted on my last visit with them what the problem was. They already sucked $4500.00 out of me in 1 months time. Friends and neighbors continued to tell me not to take it back to them. Now I am driving my vehicle that is causing health hazard to my pet and me. I was to travel for a new job and now stranded in another state because of Daves incompetence. I lost my new job I had not even started. This is not over yet. I am tired of excuses and we citizens need to keep on about Daves. In addition, Dave does have a temper because I asked him nicely for a ride home and he threw a fit. So much for their concierge service, they profess. This was after my vehicle broke down because of them and it had to be towed back to their shop. They also towed my vehicle and rode the brakes they were smoking and burning. Now the breaks do not work properly. The brakes they put on new the day before my vehicle broke down. I told the head mechanic about the brakes and he only laughed. After all what did he care as they got my money out of me. However, yes, Dave has a temper and seems only concerned about his reputation instead of the customer. He told me as he was driving me home, I hope you are not telling anyone that your vehicle keeps coming back to us for problems. I was appalled. I could go on more about this, but it would end up being a book. Yes, now I really do feel stupid for bringing my vehicle to them. I hope others can give their opinion on this matter. Maybe I will get some help from someone out there that cares about us being ripped off. I hope none of this is confusing to you all. I am tired and my thoughts are a little jumbled. Thank You

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