Consumer reviews and reports on scam companies, bad products and services
Dick's Sporting Goods
Dick's Sporting Goods Dick's Falsely Advertised My Free Baseball and Frequently Uses the Bait and Switch Technique With Coupons Internet, Ohio
20th of Mar, 2011 by User859121
I received a coupon in the mail for a "Free Rawlings Official League Baseball valued at $2.99." My son needed new baseball shoes and batting gloves and he insisted on shopping at Dick's so that he could get a free baseball. We gathered our purchases, found the free baseball, and went to the register. I had IN MY HAND a Rawlings Official League Baseball priced at $2.99 and, to my dismay, the cashier told me that I could not use the coupon for the baseball. She said that, even though the baseball in my hand was identical to the free baseballs that they had given away, the store was out of the "special baseballs" being used for the promotion and I would have to purchase the one in my hand. In my opinion, if you have an item in the store that is identical to the item listed on a coupon, it is misleading to advertise that the baseball is free if it isn't. If you don't want to give away the baseballs, then don't stock them in the store during a promotion. I explained this to the cashier and she could see that I and my son were visibly upset. She did not offer to get a manager or to give me a rain check. She just said that they would not be getting in any more shipments of the baseballs and my son was forced to give back the baseball and to leave the store in tears. I was EXTREMELY upset when I left the store and I contemplated returning the items purchased and driving 20 miles to another store. The only reason that I did not do this was to avoid my son leaving the store empty handed when he had been so excited about going in the first place. I will not shop here again and I will advise the people that I know not to shop here as well. Frankly, I would like for my son to have the baseball that he deserves. I know that this is only a 3 dollar baseball, but it's the principle of the matter. If you offer a specific coupon and you have the item listed on the coupon in stock in the store, then the coupon should be honored. This is especially true when children are the typical recipients of the free item listed on the coupon.This is unacceptable. I have been upset about Dick's coupons in the past. It seems as though most of their coupons are practically worthless due to excessive exclusions. I actually emailed customer service in the past and asked that they stop sending me coupons because the amount of exclusions on the coupons enraged me. It was clear that they wanted me to go to the store thinking that I could use a coupon and decide to purchase the items anyway after learning that the items were excluded. They are famous for the bait and switch tactic. I still receive the coupons. I should have known that a coupon with no exclusions from Dick's was too good to be true.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in