Consumer reviews and reports on scam companies, bad products and services
DigiExpress
digiexpress Digiexpress.us Ipod has gone missing 122 Kerr Rd. Bldg 1, Suite 100 New Kensington, Pennsylvania
22nd of Mar, 2011 by User238055
I sent in my son's Ipod touch to replace the cracked screen. I received a conformation email that they had received the the Ipod on Feb 14, 2011. I have contacted the company several times throgh there web based system. When last contacted them about the status of my device I got this informative reply. (see below). I called ant stayed on hold for 16 min, 39 sec, then got dumped to a voice mail box. I think I just paid this company to steal my son's Ipod! I will file a complaint with the Credit Card Company, Maybe that will get some attention. Customer 3/18/2011 9:14:22 AM Please update repair status. thanks.
Staff (Sherri) 3/19/2011 7:11:53 PM Dear Valued Customer, We would first like to thank you for your business and continued patience
as we have experienced a rather unexpected demand for our cost effective
repair services. The fact that the bulk of our orders comes from referrals from our customers gives us the confidence we are doing a good job. Our continued focus remains on processing orders as quickly as possible
with primary focus on quality of repair. We are working on both of these
aspects to get your device back and functioning ASAP. Thank you for your continued patience and please contact us with any questions. Customer 3/23/2011 11:06:55 AM
This reply did not really answer my request. It has been over a month since
you received my ipod. Please send a more detailed status report.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in