DinoDirect.com Wholesale and affordable internet shopping Central, Hong Kong, Internet

7th of Dec, 2011 by User685205

November 9, 2011 I purchased a pair of faux leopard shoes from this company. It has been a month and I still don't have them I inquired about them and they sent me a tracking link all the link gave me was that it had shipped it didn't tell me where it was last shipped to just that it had shipped. So then I inquired back and they gave me a different link it's a chinese link and it asked for an item number. The company gave me a tracking so I put it in anyways then put in the number that it provides (I guess for security). There is no record it gives me this instead, "Cannot find a suitable item". That's all I have to track this package. So I wrote them back and told them to either send me a new pair or give me my money back. I haven't heard anything back yet. When it comes to inquiring or even getting answers from this company it is SO HARD! I'm writing to tell all that you need not use this company for anything cause they are a scam! Plus no offense to anyone of this nationality they are a Chinese company and I think that we have given enough money to them without them swindling us out of our hard earned money and then not giving us a straight answer when we ask where it is at. I tried to send them feed back, but since I was only going to give them 1 star, wouldn't you know it, it won't send the feedback. Buy from American places where you can have a better chance of getting a straight answer and you don't have to guess if the item number is the tracking number. Waste of time and waste of money for some really cute shoes.

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Comments

4513 days ago by Dinodirect

Dear customer,

On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us.

I am not sure for now what cause the misunderstanding or misleading about the tracking number and item number. I would like to invite you to leave your specific order number in your comments, it will help us investigate your issues and contact you to solve your problems.

All feedbacks from customers will be welcomed and collected for further reformation, No matter 1 star or 5 stars. I tried it just now and the 1 star comment was sent successfully. Maybe it is a webpage error, you can try again.

Otherwise, you can always contact us by the following 7*24 hours services.

Hotline: 650-265-1038 and 650-489-0224

Email: [email protected].

Livehelp: http://www.dinodirect.com/customerhelp/?customtype=2

Regards,

CS-Manager

DinoDirect