DinoDirect

dinodirect dinodirect.com, False advertising poor customer service terrible quality china knockoffs, Internet

3rd of Feb, 2011 by

Spent nearly $200 for an item that is probably worth $25.

Took over two weeks from payment for me to receive my item that was shipped from China with European outlets, which do me no good since I live in the USA

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Comments

4542 days ago by DDcs Manager

Dear honored customers,

On behalf of DinoDirect, I would like to apologize for all inconvenience you have experienced while shopping with us. Your feedback and comment, which could improve our products and service, would be highly appreciated.

I would like to invite all customers to leave your questions and specify your order number in your comments, so could you please offer your order number to us to have a check? It will help us to investigate your issues and contact you to solve your problems.

You are also welcomed to our Customer Service Center for help at any time. We will make every effort to serve you the best.

For instant communication, please click on the following link to reach DinoDirect customer service center, which is an express and dedicated agent that would reply your message within 5 minutes. http://www.dinodirect.com/livehelp/livehelp/

For order complaints and disputes, please contact DinoDirect manager William at [email protected], he will reply your email within 24 hours.

Regards,
Louis CS-Manager
DinoDirect