Consumer reviews and reports on scam companies, bad products and services
DIRECT USA FOODS
Direct USA Foods Meat Glue Transglutaminase Bad taste St. Petersburg, Florida
9th of May, 2011 by User734169
I had a bad experience with the product of Direct USA Foods. They sell cuts of beef and seafood for discounted prices. I purchased a box of meat from them and cooked one up. The meat left a horrible aftertaste in my mouth for about an hour. It tasted like some chemical. I promptly called the delivery driver back and told him what had occurred. He told me he was not in the same city as me anymore and he would need to speak to his supervisor about replacing the meat. I told him to understand that I was not interested in receiving a replacement, I was interested in receiving a full refund and returning the meat. After some back and forth, which was just annoying nothing insulting, he returned to my home. I packed up the meat and he took it from me. I asked him where the money was, and after he checked the meat he gave me back the money. So, everything was going as planned.
Well, I was wondering why I tasted such a horrible chemical aftertaste and did some research. First off, my friend was unable to detect any chemical taste. I came across a meat-binding enzyme called Transglutaminase or "meat glue." This enzyme allows scraps of meats to be glued together. This enzyme is usually undetectable by taste but some people can taste this horrible chemical taste. I am one of these tasters, apparently.
This enzyme has not been deemed unsafe, however, the bacteria count in these "put back together cuts of beef and seafood" is extremely higher than real cuts of meat.
I believe that I was given this refund so I would not complain or research further. I know they will sell those cuts of meat to someone else. I have no doubt that they will get the same nutritional value from eating this meat. But, who wants these chemicals and who wants non-choice cuts of beef reattached and sold as prime-choice cuts of beef?
Please avoid eating Direct USA Foods' meat if you would like to avoid eating "meat glue."
Comments
4691 days ago by Danz
Sounds like you got the (discounted) product you paid for.
4660 days ago by Hlc.cast03
I am sorry to hear your problems with this company. However, your not alone. I am sure you've seen complaint after complaint on the internet in regards to Direct USA Foods. Unfortunately, my family ran into problems with the company this week. Two man came to our home and stated their "speech" about the meat. We were told the meat is high quality... top of the line... and local steak houses buy from Direct USA Foods. Of course, we were able to look at the frozen meat, which looked GREAT! My husband and I decided to buy the beef packet. Which totaled out to be $168.00. The salesman told me to cook all meat frozen. Not to thaw out any of their product and to cook it on the grill frozen as is. He pressed this issue over and over again. He told me the juices hold better if you cook your steak frozen. Anyway, The follow night we wanted to try the product for dinner. I pulled out 1 pepper corn steak along with 1 New York strip. Yes, I thawed the steak. I noticed the steak was an old color but just kept an open mind. Next, I unwrapped the N.Y. strip and noticed it was very slimy and had a foul odor. I ran cold water over the steak and still very slimy. TILL kept an open mind. My husband cooked both steaks. We sat down to try them out and it was horrible. The meat tasted old and the texture tasted like processed food. We contacted the salesman and he has given us the run around. Now he is not even returning our call. I honestly feel the reason we were told to not thaw out the steak is because the knew what we would feel and smell. I don't understand why this place is still able to sale. I honestly would not feed this meat to my dog let alone my children and family. I plan on contacting the local news and asking them to research the reviews and product of the meat.

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