The website that you are supposed to redeem the rebate at is "down". They do not answer their phone, they do not respond to emails sent to their own website.

I quit using them a few years ago for this exact same reason.

People tried to tell me that "things have changed" face it there is a reason why criminals often end out back in jail. Once they start stealing it becomes a "way of life"

I have figured out how to tell if a DT employee is lieing to you, lok and see if their lips are moving, if so, truxt me, it is total BS from that point.