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Dr. Susan Scholey
Dr. Susan Scholey Physician with Psychological Problems Who Persecutes Colleagues and Patients Alike Sacramento, California
3rd of Jul, 2011 by User195865
Dr. Susan Scholey who is currently serving as Chief of the Department of Physical Medicine, Kaiser Permanente, South Sacramento, is a danger to herself, to her colleagues and to patients. Fiscally oriented to a fault, she routinely creates environments for colleagues serving under her, so hostile to the Hippocratic Oath, that they either break down, leave Kaiser Permanente altogether or both. As a physician promoted well beyond her natural psychological abilities, her reputation has spread well beyond Kaiser Permanente to places like UC Davis, where administrators have often taken advantage of Dr. Scholey's tendencies to recruit the very finest physicians away from Kaiser Permanente. Dr. Scholey is in need of deep counseling, and, even then, patients should be wary. The problem, of course, is, at a place like Kaisier Permanente, patients are much more vulnerable than if they were being treated by physicians they could judge on a personal level. Anyone with an MD is pretty much able to create havoc ,if so disposed, within the protective envelope that is Kaiser Permanente. (The Permanente Medical Group's physician employment contract is so restrictive that it becomes impossible for even excellent physicians to defend patients when wrong calls by incompetent or otherwise unbalanced physicians create pain for them and their families.) It may have been true ten years ago that Kaiser Permanente was the best. However, with physicians like Dr. Scholey being given free reign, and weak administrative personnel like Dr. Robert Midgley, and Dr. Richard Isaacs not serving to right the ship, consumers need to be cautious of believing the image Kaiser Permanente uses its billions to perpetuate. Susan Scholey MD is a dangerous person who could only survive in a large anonymous organization like a Kaiser Permanente. And, of course, as a female, she is perfect for advancement, since gender equality is closely watched everywhere in America. The only problem is that such appointments are exactly why patients suffer more in large organizations than would be possible in a situation whereby the patient-physician relationship is sacred, and appointments made based on adherence to quality medical care rather than other criteria. As a nurse, I am able to judge levels of proper care, and I can say objectively that Dr. Scholey is in her current position for all the wrong societal reasons, and the results are predictable.
Comments
4676 days ago by Sarabert
I had heard about this woman through friends. What they told me was not pretty. I'm not certain that CALPERS is going to write an article, since it is so easy for large organizations like Kaiser to hide dirty laundry.

However, the stories being bandied about regarding Dr. Scholey and her chain of command make me want to stay as far away from the Kaiser South Sacramento as I can. Happily I have Blue Shield.

On the other hand, in that same Department, there is a physician named, Risler (spell). Talk about a saint being persecuted by a sinner and a dark chain of command supporting an evil boss because Risler honors his patients.

This would make a great movie. Champion of patients, Risler, being persecuted for his goodness to patients while the evil chain of command gathers together to light candles to the dark one with incantations, etc. Great story. CALPERS probably will do an investigation, but they like to tell stories about the good they negotiate for members, not the hells people like these manufacture in the world.
4675 days ago by Vincente55
Yes, this woman needs to clean her act up big time. She treats underlings like slaves blaming "lack of communication" on their unhappiness when, in fact, tyranny cannot be talked away.

Power without mercy is all too common in the history of our poor species. Each generation produces millions of persons who, given power, will abuse others.

Dr. Scholey is nothing special. But she is terribly destructive.
4675 days ago by Pavlovachicago
I have some very specific memories of Dr. Scholey. She is a cold, "expert" role player who I would not see again if my life depended upon it, and it might.

I realize that MD's in the US have been privileged. They are very well connected, especially because the law has given them so much power.

And, it is that power in the hands of personality like Dr. Scholey that becomes dangerous.

If she is practicing medicine still, she needs to be very closely supervised. I am appalled that someone hired her as a supervisor of other physicians. That has to be a disaster, and only in an environment not looking to protect patients would such a situation evolve.

God, I hope she doesn't kill somebody before she is removed from supervision.
4674 days ago by LillyA
Let me share with you a real experience I had with Kaiser Permanente that may shed some light on Dr. Scholey's behavior.

It is true that she could have been so much more proactive, and there is no excuse that she wasn't.

However, in my case, when I had a "Kaiser" problem, as soon as it was escalated any distance at all up the chain of command, I received a contact from an attorney ordering me not to contact anyone further at Kaiser to solve my problem.

In other words, the attorney wanted me not to contact the very people who had the power to solve the problem.

It sounds as though Dr. Scholey really didn't want to solve the problem. That is, she sounds like a person who is anti-patient. There are doctors like that. They hate their jobs. Doctors have a very high suicide rate because many of them have gotten trapped in a profession that, if they had it to do over again, they wouldn't choose. Those kinds of people either punish themselves or others or both.

But, back to my story: Lucky for me, I ignored the attorney. He kept threatening me, if I didn't stop trying to solve the problem, and I kept ignoring him.

Finally, I found a fellow working in the chain of command with a heart, and the problem was solved.

My point here is that I think a lot of the problems created at Kaiser Permanente are due to bad advice from lawyers.

They really don't want to solve the problems, especially if they are paid on a billable hour basis as this attorney mentioned above was. I know that because he worked for a private firm under contract with Kaiser.

That is what is called a HUGE conflict of interest.

So, in this case, as soon as Dr. Scholey refused to take care of the problem at her level, and as soon as the physicians above her failed in the same way, a contract attorney was consulted, and this whole situation was lost.

No longer was an amicable solution possible, since the attorney's advice would almost certainly have been to be silent and let the problem fester.

I can still remember this lawyer threatening me over and over again about not trying to solve the problem out of court. It was such an evil message, and I think we have lots of that in America.

I am a Japanese citizen, and have relatives in Japan. They were thinking about expanding their law schools a while back, and the reason that was defeated was that they didn't want to have lawyers ruining their culture as they do in the United States.

How many speeches I heard in Japan saying things like, "Do you want to be like the United States with greedy lawyers by the millions trying to stir up trouble." Of course, the people of Japan didn't want that. (By comparison, the US has one lawyer for every 265 citizens. Japan has one lawyer for every 10, 000 citizens. And, every lawyer in American thinks he or she should be rich. What a mess lawyers have made of this Country. I' surprised we don't have a law about how to brush our teeth. But, wait, it is coming.)

So what I am saying is that Dr. Scholey probably had a chance to solve the problem early on, but, after a short while, Kaiser contract lawyers would have simply told everyone who had taken the Hippocratic Oath to shut off communication.

Of course, that's the worst possible advice. It just begs for more conflict when one side is being given terrible advice. But there it is. Failing to communicate with a person who is suffering is just asking for that person to become both very angry and very frustrated.

You want to take a shot at real evil, I can give you the name of the Firm representing Kaiser that, had I listened to them, we would probably still be in court. As it was, the problem was solved at the physician level, where it should have been all along.
4667 days ago by VezinaB
From personal experience, I now how Kaiser works. For them to correct a simple problem, you would think they were being asked to plan the invasion of Normandy.

Susan Scholey is just the problem this time. Hundreds of cases like this happen at Kaiser annually, but they have so many ways of simply avoiding the correction of systemic problems, and so many ways of keeping simple violations of common sense, ethics and just plain human kindness out of the press that they will continue to make a fortune so long as outfits like CalPERS believe Kaiser's own publicity.

However, once big spenders like CalPERS catch on, Kaiser is going to be in big trouble.

I do hope that somehow Susan Scholey herself will see the light and correct this problem, but, frankly, from what I've read, I just don't think that there is a charitable bone in the woman's body.

By reputation, once she has her fangs into someone, it's like a yellow bellied Costa Rican ocean snake. The swimmer is completely vulnerable, and she strikes from below.

I can't imagine what it must be like for Dr. Gary Rinzler, and for Dr. Bernard as a patient when Kaiser Permanente purposely bans this patient with a serious spine condition from the only unit specializing in that kind of malady, and THEN, even when the patient bows to their authority and agrees to an unnecessary assessment, and the assessment supports Dr. Rinzler's original methods, STILL Dr. Scholey manages to send the patient's file to Risk Management in Oakland which has the effect of continuing the denial of vial services to this patient.

Call it evil, call it lack of charity, call it what you will. But, what I see is meanness through and through. The kind of people who wouldn't stop to tend to a puppy whose leg they had just run over with their motorbike.

Incredible darkness.

On the bright side, the love that I am seeing for Dr. Rinzler is remarkable. Too bad none of these people have the courage to just stand up and say to Kaiser leadership, enough is enough. Contract or no, when we descend to this level of cruelty to both physician and patient, our organization has lost its reason for existing in the first place.

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