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DreamCo Design L.L.C
DreamCo Design L.L.C. DreamCo Design Did not Live up to its Contract West Dundee, Illinois
16th of Jan, 2011 by User546110
I contracted with DreamCo Design, L.L.C. to build a website for my non-profit foundation, The Foundation for Service and Fairness to All Citizens (FSFAC) on October 10, 2010.I contracted with them based on their advertizing on the internet and after many conversations with their representatives. I began talking with DreamCo Design, L.L.C. in April 2009. I forwarded all of the information that Ed Seggelke and Zack Mc Bride requested to complete the website development, according to my specifications, as well as made the first payment according to the contract on 10/15/2010 of $599.00, using my credit card.I was told and it stated in the contract that I would have input as to the design and structure of the website. I was told verbally as well as in the written contract that the design would be as I requested and that I would be allowed review of the website and input so that the website would be as I required. I was told and it specifies in the contract that I would be allowed to make corrections as needed.Soon after the development started, I was told via email that would have only one opportunity to make any corrections before the website was finished and that any other corrections asked for could result in extra charges. Also, DreamCo Design, L.L.C. began charging my credit card for web hosting before there was a website developed that needed to be hosted.


I attempted to email DreamCo Design concerning corrections and other facts concerning the name of the site and was told that if I emailed again that there may be extra charges above what our contract stated. After trying to contact DreamCo Design, L.L.C. several times about my concerns, I wrote a letter via certified mail, asking them to address my concerns and to send me a written letter via U.S. Mail stating how they proposed to complete the website addressing my concerns. I wrote that letter on 12/12/10 and received the delivery confirmation via Green certified letter card that the letter was signed for and received 12/20/2010. As of 1/17/2011, I have not received a written response to my request. I have already disputed all charges to me and my wife's credit cards. DreamCo Design had charged another hosting charge to my credit card 1/15/2011 that I am also disputing. Attached to this statement are the copies of all pertinent information, including my certified letter dated 12/12/2010.


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