Consumer reviews and reports on scam companies, bad products and services
DriverGuide.com
DriverGuide.com iCentric They stole my money and won't return my calls nor respond to my support emails. Internet, Internet
5th of Aug, 2011 by User449719
I donwloaded the DriverGuide Scan (free), and after finding a slew of drivers to update, it required me to buy a subscription to have their program update them. After paying for the Premium Plus Membership, I recieved an email that they took the money off my Credit Card, and haven't heard anything else from them in 2 weeks. I've called a number found thru the Better Business Bureau countless times, which I get a voicemail from a guy named Charles (Simmons). I used their support page to contact anyone to help me get this issue resolved and frankly, I believe I got scammed. It may only be $14.95, but it MY $14.95 that they took without honoring their part of the transaction. I waited long enough and now I have to work with my Credit Card company, and PayPal (which is what they use) to get my money back. One phone call or email was all I required, I've been patient, now I must spend my time working to undo this. Their website has no support for their site, only for technical issues dealing with the actual drivers that go into a device. I even tried to contact them, but to no avail.

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