Dy Home Decor

DY Home Decor dyhomedecor.com Charged my card & never shipped anything! I was going to use the nests for my wedding favors! Internet

11th of Apr, 2011 by User724382

I placed an internet order for 180 mini bird's nests at dyhomedecor.com (I was planning on using them for my wedding escort cards and favors) on March 30th. I immediately received an email confirming my report - it also had a UPS logo at the bottom but I couldn't find any shipping information. They immediately charged my card for $265.00. I'm so busy with wedding planning, I forgot about the order for a few weeks, and when I went to the dyhd website, they indicate it will take 2-3 weeks for your order to arrive. On Saturday, April 9, I sent an email to dyhd and asked for a tracking update on my purchase. I got no response. On Monday April 11, I called both the toll-free number as well as the regular number and got the same message, stating they would return my call or my email within 24 hours. Nobody has returned my phone calls, I have no tracking information and no product. I have called my bank to dispute the charges as this is clearly bad business and internet fraud. So disappointed.

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Comments

4676 days ago by Cb1

DY Home Decor is a scam company who should be brought to book. Is someone bothering to investigate them?

I'm glad I didn't spend nearly as much as this unfortunate customer. I ordered two rolls of wallpaper at Christmas and spent $77.30. It is now almost seven months since I placed my order. I've emailed this con outfit several times, left an equal number of voice messages and still have had no reply.

This looks like large scale deception.