Consumer reviews and reports on scam companies, bad products and services
Empire Movers Dave Dishonest Prices, Horrible Service Albany, New York
16th of Oct, 2011 by User472269
After speaking with Dave on the phone I booked Empire Movers to move my one-bedroom apartment. He told me his rates were $500 for a full truck and $250 for a half truck and that my one bedroom would definitely fit in half the truck I just may have to move some small things myself. I also explained I had a large couch that would have to go over the balcony of my apartment, and he said it would be no problem. The day of the move 3 young boys showed up-Dave wasn't even there-and the boys had NO idea they had to move the couch over the balcony, let alone brought ropes or the correct equipment to deal with it. Then they filled the rear 1/4 of the truck and said that was my limit and that they couldn't fill it all the way to the top because things would fall down once the truck started moving. When I pointed out that they could fill the bottom half of the truck they said, "it doesn't work that way". They left my bed and most of my boxes completely untouched and I did not have a crazy amount of stuff-I lived in a very small apartment. After speaking with Dave on the phone about how unhappy I was with his moving service he promised to refund me $50. Well that was back in JUNE and despite the numerous phone conversations I've had with him where he swears he's just been "busy" I haven't seen a penny. I'm writing this guy off as a crook or at the least a very poor business man and I HIGHLY suggest you look elsewhere for your moving needs.

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