Consumer reviews and reports on scam companies, bad products and services
Essential Retail Services
Essential Retail Services Pacific Air My company made repairs, we were NOT PAID, little communication from ERS, not answers from ERS Roseville, Califo
4th of Jul, 2011 by User433641
I was hired by Essential Retail Services to perform work at various retail locations. On their first call to me I spoke with Shawn, the dispatcher, about ERS's billing policy. He assured me that I would be paid in 30-60 days. After submitting my invoices without a confirmation that they were received I emailed to find out. It took a while to get an answer. The company is very unresponsive and disorganized in every aspect aside from procuring repairs. When they need the work done they'll call you 5 times a day. Once you complete the job and submit and invoice you're invisible. They don't even follow their own internal guidelines. I was doing work but was not listed as a vendor. No one asked me to fill out a profile, submit insurance info... nothing. I thought this was strange since I've worked for other retail service companies. I figured if I'm not an official vendor than A/P probably doesn't have me in the system and I won't get paid. So I started calling and emailing to find out when I'm getting paid. I got a vendor profile form from someone and noticed that they wanted a signature at the bottom confirming that I had read the "Agreement". There was no agreement attached so I requested a copy. I requested and requested and requested for 2-3 weeks with every contact I had at ERS. No one replied and I have never seen this "Agreement". Needless to say I did not sign the document. The last time I called I was told that the Accounts Payable person misses a lot of work and is behind. The receptionist could not provide any answers of course. She said the best I could do is leave a message for Accounts Receivable and I may get a reply. That was weeks ago. No reply. BOTTOM-LINE: If you're a contractor, even if you're hungry for work, stay away from this company. They also go by the name Pacific Air Conditioning and Heating. I wish I would have seen these reports before I started working.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1261 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in