Consumer reviews and reports on scam companies, bad products and services
Factory Eyeglass Outlet
Factory Eyeglass Outlet Opthalmic Management Company Cowards who treat customers with no respect hicksville, port washington, etc, Nationwide
16th of Jan, 2011 by User611839
This is in reference to a problem that I had with the Factory Eyeglass Outlet Hicksville Manager that occurred this past Saturday, Jan 15, 2011, in accordance with an issue going back 4 to 5 years. This morning I spoke with the Port Washington store about an issue that has gotten completely out of control. The employees are instructed not to give out principles name or contact info. I tracked down all of the info online. Factory Eyeglass Outlet is part of Ophthalmic Management Co Inc, 325 N 72nd Street, Omaha, NE 68114-3605 Phone: (402) 551-9541
I was referred to email Adam Sandman ([email protected]) by the Nebraska OMC president, Harlan Rips. I told him my problem. He was very nice and told me that I could send an email but inferred that I will get no where if I were to try to call. Let's go back to 4 or 5 years. I went to the Hicksville store due to it being a weekend. I needed sunglasses. I tried a pair of frames and asked the manager if they would be proper for sunglasses use. He said they would be fine. When I picked them and I walked outside the sun came beaming in behind the lenses, thus, hitting my eyes as if I was wearing no protection at all. I immediately went back inside the store to tell the manager. He became very nasty and arrogant. I told him that I would buy another pair of glasses if he could just make these lenses clear so at least I could use them. Please keep in mind that I was willing to spend more money even though he is the one that told me these frames would be fine for sunglasses and they were not. He then had an even nastier attitude saying he was going to charge me for the new lenses too. I was so shaken up that I cursed him out and left. The next day I went to complain to Port Washington. I was told that they could not give me any name to talk to. This became even more upsetting. Since then I have only dealt with Port Washington. I have bought 2 or 3 pairs of glasses, since the Hicksville incident, with no problems. This past Saturday, since they are not open in Port Washington, I went over to Hickville. My daughter needed glasses and I needed two pairs. After deciding on frames the same manager "attacked" us. He told me that I was banned from the store and that he was going to tell Port Washington not to sell to me too. I apologized for cursing at him the last time. He did not care and became even more arrogant. I did not fight and just walked out. I called Port Washington this morning. I was told me that there was a fax regarding me from him. They had to call Hicksville up to talk to him. I said that he was just going to tell them not to sell to me. I could not get any names for management. I found the info for the parent company, Opthalmic Management Company, online and phoned Mr. Harlan Rips, who, in turn, gave me Adam Sandman's name. I should not be punished and banned from Port Washington. Although I might of said a few choice words that I should not of said they were in response to how your Hicksville manager was treating me. He was very nasty, arrogant and downright mean. Alan Sandman founded the company. I think Adam Sandman must be the son. I emailed Adam and received a nasty response from Alan ([email protected]) They will not talk to customers. The Sandman's live in Port Washington and belong to the Chabad there. Other than the emails there are no direct business phone numbers. It looks like their Nebraska stores are the only decent ones due to Mr. Rips. He is so kind I do not know why he associates himself with such low class people as the Sandmans. It sounded like he does a lot of apologizing for them. The Sandmans are dictators. They hide behind their employees. They think that their money buys them class. All it has bought them is a boat. Class is earned not bought. Giving money to a temple will not buy your way into heaven. G_d is too smart for that. Under no circumstance should anyone be shopping at Factory Eyeglass Outlet, Payless Opticals, or National Optical Warehouses. We have to show businesses like this that we do not condone their practices and run them out of town.
Comments
4509 days ago by Alan Sandman
Unfortunately this person is deranged. We at Ophthalmic Management Company seek to help every customer no matter what their problem is, However verbal contacts resolve nothing since any problem must be researched before a proper answer to the complaint or comment can be given. Our preferred manner of contact involving complaints or questions on service, policy or individual problems is email sent to [email protected]. This allows us to research the matter and supply a proper and helpful reply.
The person writing the above obviously likes our policies and products enough to continue to want to shop with us.
His comments reflect a very troubled mind, we truly hope he seeks the help he so desperately needs.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in