Florida Beach Destinations

Florida Beach Destinations Florida Sport and Recreation customer cheating Ormond Beach, Florida

13th of Dec, 2010 by User212165

Last May I and my wife have had presentation at the company Florida Beach Destinations. It is vacation club which offers discounted vacations. During presentation they told us that they provide 3 types of condos:

Premium: Prime Time, Holidays, and Special Events - $799 - $999

Select: Anytime Weeks - $399 to $799

Short Notice: 60 days or less - $299 to $399

The woman that made presentation assured us that the majority of condos they offer are 1 and 2 bedroom Select condos with the price range of $399 to $499. She also showed us actual selection from their website that supported this statement (I suspect that they use different selection for presentation). The price of membership was $4,000, which was reduced for us to $3,000. At the same time she forgot to mention (she may claim I didn't hear that) that we need to pay $240 annual renewal fee.

Now I'm trying to plan my vacation and here is what I found (I look for condo in Ormond Beach, Florida).

For the whole year of 2011 I was able to find only 2 Select condos (March of 2011), which were studios for the price of $799 (that what they call Luxury condos). All other selections were Premium condos in the price range of $900. Nevertheless they stated that they save us over $1,000 (they list sale price of $1,995 for each selection).

After that I tried to select condo in Las Vegas. The first selection in the list was Carriage House for $799 a week with saving of $1,436. I went to the hotel web side and found that they offer weekly rate of $518 for the same unit.

I called administration of this company, raised my concerns and asked them to cancel my membership and refund me the money. They told me that from the legal point I would have hard time to prove any illegal activity on their side. It could be true, but I think this is high time to stop these predatory activities. I don't want people to be ripped off their hard earned money.

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Comments

4646 days ago by FBD

This customer makes it seem as though we only had two condos available in Daytona Beach, Florida for all of 2011. This was never the case. There may have only been two condos listed in our "Select" category but there would have also been plenty of availability in both Premium and Short-Notice. This customer's complaint from many conversations wasn't the availability or cost of condos...It was what section our website had them listed.

The other thing this customer doesn't tell you is the studio unit found at the Carriage House in Las Vegas, Nv cost $518.00 plus tax for the week and we offered him a one bedroom (priced at $722 through Carriage House website) for $243.00 plus tax. It is convenient this fact isn't mentioned. When it was addressed with the customer I was told the only reason we offered a lower rate was because we received a complaint against our company. Funny thing is we didn't know of any complaint filed by this customer and were simply doing what we'd do for anyone - find the best available rate. Guaranteed.