Consumer reviews and reports on scam companies, bad products and services
Franklin Corp. Stratolounger I purchased a Stratolounger from Big Lots on 9-7-2012, paid 394.96 and the foam started sagging on foot rest and front o
10th of Jan, 2013 by User964780
I purchased a Stratolounger recliner from Big Lots on 9-7-2012, paid 394.96.
The foam started sagging on the front of the seat and foot rest and I could feel nails or screws coming through the wood on the arm of the recliner. I called Franklin Corp and was told there was nothing they could do except send more foam and that I would have to pay someone to repair/fix the problem. I did contact Big Lots as well..they told me it was over 30 days and they couldn't replace or repair. Other than the foam & nail/screw the recliner still looks brand new.
I would think the recliner should have lasted longer than 3-4 months...Big Lots or Franklin Corp do not stand behind there products

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