Freedom Power Sports, Georgia Bad service and repair work on motorcycle Cumming , Georgia

12th of Dec, 2011 by User550356

This is the worst and I don't believe it can be topped. On Aug 16, 2011 I took by bike to the dealer for repair. I droped it going 23mph and accidently hit a curb on a turn. Anyway after various part backorders and other stories I got my repair completed and bike returned to me on Nov. 25; over 3 months I waited and the estimate was $6982.00. They told me when I left with bike the reason the neutral light did not work was a shifter sensor (on back-order).. I know more than they do when it comes to fixing a bike
When I paid these guys I got my bike back to the house and all my indicator lights were out and the wires were cut! I don't understand how a Victory dealer can operate this way. To get my "N" neutral light and the other lights to work I took the headlight off and spliced them back together. All is ok now and I will never take it back there. I feel lucky to have escaped! I would never step foot in this place! I purchased my Kingpin from them ...no problem. When I returned to have it repaired it took 3 months. When I finally got the bike bike it was repaired badly. For example the wiring was broken and they actually thought it needed a sensor; all it needed was the wiring repaired. There were many other issues that would fill a book. Bottom line: very bad management and I do not believe the techs are certified.
These are terrible things to say but my repair cost 7K and it was one of the worst experiences in my life. If I ever need anything for or done to my Victory it will not be done by Freedom Power Sports.

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